Senior Staff Electronics System Engineer

Responsibilities

• Provide technical support for our New Product Introduction (NPI) team and to create and maintain literature for the instructions.
• Provide day-to-day technical support for key Accounts to Field Sales & Service organization on a global basis via site visit, phone, fax, or email.
• Provide day-to-day technical support for Product Technical Support (PTS) Tiers II and VI primarily on a global basis via site visit, phone, fax, or email.
• Accountable to create and maintain technical service bulletins, service letters, and work directly with our publishing team in Cork, Ireland.
• Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced.
• Product Technical Support Subject Matter Experts (SME) provides technical support and interacts with quality team and engineering to improve overall life cycle cost.

Requirements

• Bachelor’s degree in Electrical Engineering or a related field.
• 8+ years of experience with power electronics.
• Experience with starters and variable speed drives.
• Ability to analyze and solve complex product power electronic problems.
• Must have experience in creating and maintaining technical documents (or manuals, etc.).