Senior Strategic Account Manager

Senior Strategic Key Account Manager – Global Core Brands (m/f/d)

About the role

Are you ready for a challenge? Then Just Eat Takeaway.com / Lieferando could be the right place for you. We are a leading global online food delivery platform, and our mission is to improve everyday convenience. Whether it’s a Friday night meal, a post-workout poke bowl, or grocery shopping, our technology platform connects millions of customers with hundreds of thousands of restaurant, grocery, and other partners worldwide.

In this role, you will take responsibility for Lieferando’s most important strategic partnerships. These top-tier QSR (Quick Service Restaurant) partnerships represent the largest share of GMV within Strategic Accounts.

Key responsibilities

• Primary point of contact for large QSR brands at C-level and senior management level
• Development, execution, and management of Joint Business Plans with multi-year growth strategies
• Responsibility for contractual GMV targets, marketing investments, and operational SLAs
• Independent planning, preparation, execution, and follow-up of annual business reviews, negotiations, and pricing discussions
• Coordination of complex projects across multiple internal teams (Logistics, Marketing, Product & Tech, Customer Service)
• Conducting weekly and monthly business reviews with partners
• Escalation management and rapid resolution of operational or technical issues
• Identification of new business opportunities within existing partnerships
• Close collaboration with your team lead and global teams to achieve optimal results

Requirements

• Degree in Business Administration, Commercial training, or equivalent qualification
• Extensive experience managing key accounts and strategic partnerships, ideally in fast-moving FMCG environments
• Proven success in driving strategic partnerships and achieving ambitious GMV/revenue targets
• Fluent in German and English (written and spoken)
• Strong negotiation skills and professional experience in C-level stakeholder management
• Excellent communication and sales abilities
• Structured, independent, and results-driven working style
• Entrepreneurial mindset and solution-oriented approach
• High willingness to travel to clients (company car provided)
• Confident use of Salesforce, MS Office, Google Drive, and Slack

Senior Strategic Key Account Manager – Global Core Brands (m/w/d)