Senior Strategic Consultant Professional Services

As a Senior Strategic Consultant in Contentsquare’s Professional Services, you deliver strategic consulting, analytics, and enablement for enterprise customers. You lead both one-off missions and ongoing managed-services engagements, acting as the delivery owner and trusted advisor. You translate digital experience data into actionable business insights and shape customer roadmaps with cross-functional teams. This role combines client leadership with hands-on analytics to drive measurable value and adoption. You’ll work in a global, collaborative environment focused on scaling impact.

• Virtual onboarding
• Hybrid and remote work policies
• Generous paid time-off
• Lifestyle allowance
• Stock options
• Employee Resource Groups

• Lead strategic consulting and analytics engagements from discovery to delivery
• Serve as the primary operational contact for delivered services
• Define objectives, scope, milestones, methods, deliverables, and success criteria
• Develop and manage delivery plans, priorities, risks, and stakeholder expectations
• Lead managed-services engagements as delivery owner and project manager
• Maintain a proactive service roadmap with appropriate missions, workshops, analyses, and enablement activities
• Coordinate with Data Analysts, UX Consultants, Implementation Managers, Training Consultants, and others
• Escalate risks, scope issues, or blockers promptly
• Ensure customers receive measurable value from engagements
• Apply digital analytics and Contentsquare expertise to generate insights and recommendations
• Prepare analyses, executive readouts, workshops, and training sessions
• Help customers define use cases, measurement approaches, and roadmaps
• Assess data collection, tagging, data quality, measurement frameworks, and data reliability
• Use Contentsquare and other tools to support evidence-based decisions
• Understand how analytics data connects with BI tools, data warehouses, data lakes, APIs, and activation platforms
• Communicate complex analytics concepts to varied audiences
• Partner with customers and internal teams to align on delivery and outcomes
• Identify risks and opportunities, monitor adoption and engagement
• Surface expansion or cross-sell opportunities without quota pressure
• Contribute to reusable consulting methods, frameworks, and templates
• Stay current with digital analytics, AI, data ecosystems, and CX measurement
• Share knowledge to strengthen the Professional Services team

• 5–6 years in management/strategic/digital consulting or similar customer-facing advisory environment
• Experience with large enterprise customers and complex stakeholder management
• Proven project/workstream management from discovery to delivery
• Strong client-facing communication and presentation skills, including workshops and executive discussions
• Structured thinking and problem-solving with ability to frame ambiguous challenges
• Practical experience with digital analytics, BI, conversion optimization, or related data products
• Familiarity with Google Analytics and Adobe Analytics (Contentsquare experience highly valuable)
• Understanding of tagging plans, data collection, data quality, measurement frameworks, data structures, and analytics limitations
• Ability to interpret data, develop analyses, and clearly communicate implications and recommendations
• Ability to work with both business and technical stakeholders
• Strong project management: planning, prioritization, risk management, coordination, escalation
• Ability to work independently across varied one-off and recurring engagements
• Willingness to collaborate with CSM, Sales, Data Analysts, UX consultants, Implementation Managers, Training Consultants
• Curiosity about AI, data flows, data warehouses/lakes, APIs, and modern analytics ecosystems
• Ability to use AI tools thoughtfully to assist delivery while maintaining confidentiality
• Full professional fluency in French and English, with capability to lead conversations in French
• Availability for French/Central European business hours and occasional travel

• Strong communication and presentation skills
• Client-facing and stakeholder management
• Structured thinking and problem-solving
• Digital analytics (GA, Adobe Analytics)
• Contentsquare expertise (highly valuable)
• Data quality and tagging plans