Senior Technical Enablement Manager

Senior Technical Enablement Manager (AI): Leading enablement strategy and product readiness for AI-powered commerce solutions with an accent on cross-functional collaboration and designing scalable learning frameworks. Focus on translating complex product features into impactful enablement resources and measuring the effectiveness of go-to-market strategies across internal and external teams.

Location: Remote, Hybrid, or Onsite in Montreal, Quebec City, London, or Weert.

Company

Coveo is a Quebec-based pioneer in AI-powered search and recommendations, helping businesses personalize digital experiences through machine learning and unified data.

What you will do

• Lead the enablement strategy for all Commerce product releases to ensure internal and external readiness.
• Partner with Product, Marketing, and Education teams to translate complex features into effective learning experiences.
• Build and optimize scalable frameworks and processes for readiness milestones, communications, and assets.
• Act as the primary enablement liaison for the Commerce line of business to align with go-to-market strategies.
• Develop and maintain engaging learning resources, demos, and workshops for internal teams, partners, and customers.
• Define and measure success metrics to drive continuous improvement in enablement effectiveness.

Requirements

• Proven experience in product enablement, operations, or software implementation within SaaS or B2B technology.
• Demonstrated success leading cross-functional release readiness programs.
• Understanding of GTM teams as a target audience for enablement strategies.
• Excellent organizational, communication, and program management skills.
• Ability to thrive in fast-paced, evolving environments.

Nice to have

• Experience in Commerce technology, AI-driven ecosystems, or customer experience platforms.
• Familiarity with adult learning principles and instructional design tools.
• Strong analytical mindset for measuring impact and implementing governance models.

Culture & Benefits

• Global remote work environment with the option to work from modern offices in Quebec, Montreal, Weert, or London.
• Hybrid work model providing flexibility with scheduled in-office collaboration days.
• Collaborative, diverse, and trusting culture focused on innovation and continuous learning.
• Opportunities to tackle complex challenges in a world-leading AI industry.