Senior UX Researcher (m/f/d)

Why should you join?

DocuWare stands for globally distributed, international teams, flat hierarchies, and an open company culture that encourages active participation and contribution. Mobile work and flexible working hours are part of our everyday life.Would you like to become part of an innovative company whose solutions digitalize everyday work across a wide range of industries? Then join our team!

Your Responsibilities

As a Senior UX Researcher you are part of our Product Management team and actively contribute to an even better user experience & usability of all DocuWare products. Your ability to identify, prioritize, and complete high-impact research will help cross-functional teams make well-informed decisions to define the future of DocuWare products. The research will come in the form of mixed methods, including but not limited to foundational, generative, and evaluative research. Your daily tasks will involve planning, conducting and evaluating research and tests around UX ideas, concepts and designs. You will closely collaborate with Product managers, designers and other departments in the organization to drive the successful implementation of research insights into our current and future products.
Your responsibilities include:

• Research planning: collaboration with various stakeholders to define (strategic) research objectives.
• Preparing, conducting and analyzing qualitative and quantitative user studies to explore ideas, features, concepts and designs together with our users.
• Effectively communicate insights and findings to represent and address user needs and insights during product development.
• Build innovative and actionable results and communication strategies in the form of engaging reports, jobs-to-be-done frameworks, journey maps, or other materials as needed.
• Collaborate with cross-functional teams including product managers, developers and UX specialists to (further) develop our products with a focus on user experience.
• Advocating for user needs, goals and problems as well as user-centred design in multidisciplinary project teams.
• Mentoring other UX Researchers, Designers and PMs to foster and grow user research and a data-driven product experience culture.

What you need to succeed

• Degree in Psychology, Business Psychology, Human Factors, Human-Computer Interaction, UX Market Research, Interaction Design, or equivalent
• Several years of professional experience as a UX researcher in a B2B context (ideally with some experience in SaaS projects or organizations)
• Previous experience working along the Product Development process in close collaboration with Design, Product Management and Development
• Strong understanding of the strengths and weaknesses of various quantitative and qualitative research methods as well as sound knowledge of test design, statistics and data analysis
• Good conceptual skills, analytical and strategic thinking to extract actionable and impactful insights from your research
• You bring the drive to collaborate with different stakeholders along the product development process and look for opportunities to innovate
• You are enthusiastic about your area of expertise and can communicate the value of User Research to different parts of the organization
• Very good knowledge of German and English

What we can offer

There are many great reasons to join DocuWare - our company culture is only one of them.
As part of the DocuWare team, you will benefit from many advantages:

• Globally distributed, international teams : You will find our teams working in Germering, New York, Sofia or other worldwide locations.
• Flexible work location and hours : You can work on the road or in our modern office - and you have the flexibility to arrange your own working hours.
• Individual development : After comprehensive onboarding, you’ll receive regular, tailored training (including conferences and internal team-building activities).
• Well-deserved downtime: 35 vacation days per year, sport offerings, massages, a football table and a relaxing lounge area.
• Healthy food : Together we enjoy Fairtrade coffee with organic milk or oat milk, snacks and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge.
• Team spirit : Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world.
• Sustainability and social commitment : DocuWare stands for paperless work and supports volunteer organizations and local sports clubs.
• Good accessibility : Choose how you would like to come to the office with a leased e-bike, by train or via highways A96/A99 (you can charge your e-car on site for free).
• Yourhealth matters : DocuWare subsidizes your company pension plan!
• We offer a stable job with a well established and growing company.
• Unique benefits: Choose one of three great options (Bonago, E-Gym or subsidized Deutschlandticket) to suit your needs.
• We only use the latest technologies - find out more on Stackshare.
• 30 days of working from abroad: Gain international experience and broaden your horizons.
• Family First: Priority registration at our selected daycare center in Germering (no guarantee).
• Buddy Program: You’ll be assigned a buddy to help you get settled and support you during your first few weeks at DocuWare.

Our Values

We are…

• Customer-Centric: We keep close to the customer and innovate in every aspect of our customer experience to ensure their success with our product and company.
• Decent : We are respectful, helpful and reliable when working with customer, partners and colleagues.
• Dynamic : We seek to constantly improve by measuring and sharing our work, inviting ideas from all colleagues, and responding quickly to new opportunities.
• Passionate : We love what we do and confidently strive for ambitious goals through focus, collaboration and having fun together.