Senior Workforce Management Analyst

Own and deliver recurring reporting on payroll hours, labor spend, and budget performance
Analyze daily, weekly, monthly, and quarterly labor performance across payroll hours, sales, traffic, and productivity metrics
Identify drivers of variance to budget, forecast, and prior year; deliver recommendations to improve performance
Perform deep-dive and ad hoc analysis to uncover trends and support business decisions
Translate complex data into actionable insights for cross-functional partners
Support labor budgeting, forecasting, and salary support planning processes
Analyze wage rates by employee type and role
Build and maintain labor hour allocations for initiatives, pilots, and peak business periods
Partner with finance and business teams to align labor investment with financial targets
Support brand expansion, pilots, and test-and-learn initiatives through analysis and reporting
Deliver recaps and readouts with insights and recommendations
Evaluate operational and strategic changes on labor performance
Assist with workforce planning by analyzing staffing levels relative to demand and financial targets
Support traffic and demand analysis
Identify opportunities to align labor hours with customer demand
Review salary support processes and vendor agreements
Monitor cost drivers and provide insights to improve labor efficiency and spend control
Drive simplification and continuous improvement of WFM processes and reporting
Support presentations for key initiatives, including holiday planning, inventory, and major rollouts
Communicate updates for Hours of Operation and ensure stakeholder alignment

Requirements

• 4–6 years of experience in workforce management, labor analytics, or financial analysis
• Strong analytical mindset with ability to translate data into business insights
• Advanced Excel skills
• Experience with Access and reporting tools
• Ability to manage multiple priorities and deliver in a fast-paced environment
• Strong communication skills with experience presenting to leadership

Core Competencies

Demonstrates expertise in labor analytics and workforce management, with a strong focus on translating complex data into actionable business insights. Proficient in advanced Excel and reporting tools to support labor budgeting, forecasting, and performance analysis.

Highest-signal resume keywords

• Labor Analytics
• Workforce Management
• Advanced Excel Skills
• Financial Analysis
• Data Translation

Hard Skills

• Labor Budgeting
• Forecasting
• Performance Analysis
• Data Analysis
• Variance Analysis
• Trend Analysis
• Labor Hour Allocation
• Cost Driver Monitoring
• Wage Rate Analysis
• Staffing Level Analysis

Soft Skills

• Strong Communication Skills
• Analytical Mindset
• Ability to Manage Multiple Priorities

Industry Keywords

• Labor Spend
• Budget Performance
• Operational Changes
• Customer Demand Alignment
• Continuous Improvement

Tools & Technologies

• Excel
• Access
• Reporting Tools