Service Product Specialist (m/f/d)

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Digital Service Solutions Team in Krailling .

TECHNOLOGY is what unites us. MEANINGFUL are our daily actions. INDEPENDENT is what we remain. We believe we can help create a better world for everyone - this is what EOS stands for.

Your Mission

• You will take ownership of the content and continuous development of our existing service products.
• This includes supporting the implementation of maintenance strategies, keeping maintenance plans and parts lists accurate, testing new versions, and making updates directly in Excel and SAP.
• You will make sure our internal teams and external customers receive the right service product information at the right time, in the right quality and format.
• You will maintain product data, pricing and quotation configurations across SAP, Salesforce and other systems, while supporting our service products throughout their entire lifecycle.
• You will turn data into practical improvements by creating reports and analyses, identifying optimisation opportunities, and exploring how technologies such as artificial intelligence can make our processes smarter and more efficient.

Your Talents

• Successfully completed technical training with a focus on mechatronics/electrical engineering, or successfully completed studies in a technical field
• First professional experience in technical after-sales support, with maintenance processes or service products, or similar
• Practical knowledge in working with SAP (Customer Service Module), Excel, as well as Artificial Intelligence tools
• Very good written and spoken English skills: German is a plus

Our Benefits

• Flexible working time models, 30 days of vacation
• Travel allowance for public transport, job bike, parking spaces, charging facilities for electric vehicles
• Childcare allowance
• Possibility of personal timeout
• Health offerings (incl. Wellhub)
• Company restaurant
• Reimbursement of relocation expenses
• Targeted further education opportunities
• Corporate Benefits for employees

Our Vision

Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing.

Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.

We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us.

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.