Service System Engineer (m/w/d) - Brakes

• Full-time
• Job Family: Systems Engineering

Company Description

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Whether it’s for each other or our customers, we put always People First.

Job Description

Duties and Responsibilities

• Main entry point for customer and intern stakeholders with regards to technical related matters for the Brakes specific system, you may also have support other commodities (Couplers, HVAC, Doors…) according to the team workload and priorities.
• Technical support for customers issues, Safety cases & hot issues resolution
• Translate customer technical requirements into product‑specific engineering specifications
• Create technical documentation including specifications, interface definitions, and integration plans
• Prepare BOM and technical documentation for Standard OVH and Upgrades
• Conduct feasibility/fleet assessments for custom engineering requests
• Manage Spare parts‑ drawing updates, BOM update to manage obsolescence
• Bridge communication between TSG project teams and OE engineering departments
• Provide onsite support Services activities – Repair/overhaul/upgrade
• Participate in project technical reviews and customer meetings
• Support the Technical Customer Interface (TCI) with his system expertise
• Support Tender/Technical offer prep
• Responsible for OTD of the project execution

Qualifications and Skills

• Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or related field.
• Minimum 5 years hands‑on experience with braking systems (design, maintenance, or service) or similar heavy industry equipment.
• Familiarity with ERP/MRP systems for spare parts and BOM updates.
• Obsolescence and lifecycle management principles.
• Excellent communication and customer‑facing skills.
• Strong problem‑solving and analytical thinking.
• Ability to work cross‑functionally with project teams and OE engineering.
• Time management and prioritization under pressure.
• Adaptability for onsite support and travel when required.

Additional Information

We offer:

• Collective wage agreement pay
• Vacation pay
• Christmas bonus
• Contribution to capital‑forming benefits
• Company pension plan
• 30 days of vacation per calendar year
• Lease a job bike
• Subsidy for the Germany Ticket
• Further education opportunities

Legal authorization to work in the European Union is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Need accommodation? Just let us know – we’ve got you.