ServiceNow Consultant

ServiceNow Consultant (m/f/d) – Remote/Berlin

What's on offer

• Attractive salary package with a performance-related component
• Employer-funded certifications and ongoing training
• Above-average holiday entitlement and employer-supported pension contributions
• The chance to help grow a ServiceNow practice within an established IT services provider

The role

• Support and grow relationships with existing clients, and help onboard new ones onto the ServiceNow platform
• Gather business requirements and work with architects, developers, and the operations team to shape solutions
• Act as a trusted client contact — leading workshops and translating technical detail into business language
• Contribute to the ongoing development of the ServiceNow service offering

What we're looking for

Important

• Understanding of ServiceNow ITSM, plus exposure to at least one further module (CMDB, ITOM, ITAM, or CSM)
• Strong client-facing communication, comfortable leading workshops
• Solid analytical and requirements-gathering ability
• Bachelor's degree or comparable qualification; relevant experience accepted in lieu
• B1 German

Nice to have

• ServiceNow CSA (Certified System Administrator) certification
• ITIL Foundation
• Agile/Scrum delivery experience