Shift supervisor reception and reservations

# Shift supervisor reception and reservationsFull-time, Part-time, MinijobTo career overviewYour tasks* Check-in and check-out* Welcoming and looking after our guests* Voucher management and sales* Processing bookings and enquiries by e-mail and telephone* General hotel reception administrative duties* Support in ensuring quality standard* Shared responsibility for complaints management* Assisting with the final checking of invoices* End-of-day accounts* Diligent management of the shift’s cash accounts* Restaurant billsRequirements* Successful completion of a qualification in hospitality and/or experience working at reception* Confidence when interacting with guests* Independent and meticulous approach to work* Flexibility, friendliness, resilience, the ability to work in a team, and willingness to helpThe benefits for you* **Pleasant working environment** and regular working hours* **Highly motivated and open-minded teams** across all areas of the hotel* **Fair pay*** **Bonus payment** of up to 0.5 months’ salary per year* Additional bonus for a low number of sick days* Spacious **staff apartments** available on request in a central location (within walking distance)* Staff card offering **attractive discounts** with our partners* Free **mountain bike rental*** Free **use of the WaldSpa and gym*** **Training and development opportunities**
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