Site Reliability / Gitops Engineer

The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users.

Location: This role is available remotely in any timezone.

Responsibilities

As a Site Reliability / Gitops Engineer you will

• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
• Automate software operations for re‑usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation, setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
• Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, know‑how and best practices with other team members in design sessions, mentorship and doing work together
• Carry final responsibility for time‑critical escalations

Qualifications

• A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure
• Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile)
• Python software development experience, with large projects
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to Databases
• Hands‑on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelor’s degree or greater, preferably in computer science or related engineering field
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in‑person
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
• A willingness to be flexible and able to learn new things quickly
• Be inspired by the needs of fast‑changing environments
• Happy to work within distributed teams
• Be passionate and familiarized about open‑source, especially Ubuntu or Debian

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.