Software Engineer II - Infrastructure - Remote

Welcome to the Agentic Commerce Era. At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI‑driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever‑changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

Commerce is searching for a Software Engineer II – Infrastructure to join the DAT (Delivery Acceleration Team). We are currently a small, distributed team that engages with the entire Engineering organization by maintaining Commerce’s Cloud Development Environment that enables engineers to work faster and to be less encumbered by technical burdens.

What You’ll Do:

• Maintain and improve Commerce’s Cloud Development Environment
• Help engineers become more productive, removing environment concerns as an impediment
• Maintain Ruby services that orchestrate infrastructure
• Contribute to a new Golang CLI tool developers will use to manage their environment
• Work with technologies and tooling such as GCP, Nomad, Consul, Vault, Terraform, Packer, Puppet, and CircleCI to provide an effective development environment
• Educate engineers on tool usage and process improvements
• Provide support for the development environment
• Document technical aspects and user flows of features
• Work and collaborate with a distributed team across the world
• Assist in defining the team’s roadmap
• Work closely with engineers to gather requirements
• Create and monitor statistics to observe tooling health and functionality

Who You Are:

• 5+ years of professional experience as a Software Engineer
• A trusted engineer who has completed either a comprehensive software engineering boot camp, CS, CE, SW, MIS or equivalent degree, or has relevant work experience
• Knowledge of configuration management systems such as Puppet, Chef, or Ansible (we use Puppet)
• Experience with Linux systems administration, including solid scripting skills (Ruby) and Bash
• Experience developing/scripting in Ruby or Golang
• Experience working with modern infrastructure tools and technologies
• Comfortable exploring and engaging in unfamiliar languages, tools, and technologies
• Eager to work on difficult problems
• Able to contribute to project discovery, design, and implementation
• Comfortable working on several projects in concert
• Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor
• Highly proactive and results‑oriented with excellent critical thinking skills

For candidates based in the Austin Metro area, this role follows a hybrid work model, with three days per week in the office to balance focused individual work and meaningful in‑person collaboration.

(Pay Transparency Range $93,000.00 - 156,000.00)

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.