Solution Architect – Connected Care

Responsibilities

• Lead customer discovery and solution design activities, translating complex clinical and business needs into innovative digital healthcare solutions.
• Conduct technical assessments, architectural reviews, and due diligence to ensure proposed solutions are scalable, secure, and fit for purpose.
• Partner with Commercial teams during the pre‑sales phase, providing expert guidance on technical feasibility, integrations, cybersecurity, and governance requirements.
• Drive project governance and stakeholder alignment throughout the customer lifecycle, ensuring successful delivery and exceptional customer experiences.
• Collaborate closely with local Connectivity Specialists, Digital Services teams, and regional stakeholders to standardize best practices and enable operational scalability across markets.
• Identify risks, challenges, and opportunities early, creating repeatable and transferable processes that support sustainable growth.
• Act as the voice of the customer, bringing market insights and evolving healthcare needs into product development discussions and influencing future roadmaps.
• Design and deliver training programs, mentoring colleagues and fostering knowledge sharing across the organization.
• Stay at the forefront of healthcare technology innovation, exploring emerging trends, digital ecosystems, interoperability, cybersecurity, and connected care advancements.

Requirements

• 5+ years of experience in digital healthcare, healthcare IT, connected care, medical technology, or related fields.
• Strong expertise in solution architecture, systems integration, technical consulting, and digital transformation initiatives.
• Deep understanding of healthcare provider environments, clinical workflows, regulatory frameworks, cybersecurity, and data governance.
• Proven ability to engage with customers, executives, clinicians, and technical teams, translating complex requirements into actionable solutions.
• Strong project leadership, problem‑solving, and organizational skills.
• A collaborative mindset, customer‑first approach, and the confidence to drive change across cross‑functional teams.
• A passion for innovation and continuous improvement, with the ability to influence both customer outcomes and future product direction.

Core Competencies

Demonstrates expertise in solution architecture, systems integration, and digital transformation within the healthcare sector, while effectively engaging with diverse stakeholders to drive innovative digital healthcare solutions and ensure exceptional customer experiences.