Sr. Business Development Representative

Sr. Business Development Representative (Sales): Generating new business pipeline for the sales force through inbound and outbound efforts with an accent on educating prospective buyers and developing relationships. Focus on transforming marketing leads to sales opportunities and expanding crucial buying personas.

Location: Stockholm, Sweden. Flexible work arrangements are available.

Company

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.

What you will do

• Develop rapport with contacts by offering resources and understanding where the prospect is in the buying process.
• Transform marketing leads to sales opportunities by educating and challenging prospective buyers.
• Partner with field sales representatives on targeting account planning and competitive strategies.
• Engage in outbound prospecting, including cold calling and leveraging intent data to generate interest.
• Assist in live inbound chats and phone calls and follow‑up via phone and email on leads from the web, events, email campaigns, etc.
• Expand on crucial buying personas and units in target companies.

Requirements

• Equivalent experience (2+ years).
• Excellent written and verbal communication skills in Swedish and English , Danish knowledge is nice to have.
• Displays a sense of curiosity and problem‑solving in uncovering prospect/customer needs.
• Demonstrated ability to listen actively.
• Comfortable reaching out to new contacts via phone and other channels and creating rapport.
• Ability to constantly prioritize work with excellent time management skills.

Nice to have

• Salesforce and Lead Management platforms (Salesloft, 6Sense…) experience is a plus.
• Business‑related application skills (e.g., Outlook, Word, Excel, PowerPoint).
• Savvy with social selling, blogging, video, as well as all digital collaboration instruments is a plus.

Culture & Benefits

• Employees have the independence to make a larger impact on the company and take ownership of their work.
• Flexible work arrangements are available.
• Embrace empathy and cultivate collaboration to succeed.
• Great benefits and perks like larger tech companies.