Sr. Systems Engineer, Managed Operations

Sr. Systems Engineer, Managed Operations

AWS has recently launched the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced senior systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog:

Your responsibilities will encompass contributing to the smooth operation of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on‑call” rotations to resolve incidents occurring out‑of‑hours.

The overarching goal is to deliver scalable services and ensure a high‑availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best‑in‑class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Eligibility Requirement

• Must be a national of an EU member state.
• Fluency in written and spoken English is required.
• Amazon will provide relocation support for successful applicants relocating within the European Union.

Basic Qualifications

• Experience in Python, Perl, or another scripting language.
• Systems engineering experience, working with hardware, software, networking, operating systems.
• Expertise in Linux and networking with proven ability to conduct advanced system diagnostics, implement preventive measures, and resolve complex technical issues that impact system performance, reliability, scalability, and high availability across distributed software environments. Demonstrated success in root cause analysis, performance optimization, and implementing robust monitoring solutions to ensure seamless operation of mission‑critical systems.
• Experience in leading the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

Preferred Qualifications

• Experience leading complex, cross‑functional initiatives that align multiple teams and stakeholders across organizational boundaries.
• Ability to influence without direct authority.
• Experience mentoring and developing teams and engineers.
• Experience operating 24x7 high‑availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
• Proficient with Infrastructure as Code, such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar.
• Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies, including automated deployment, configuration management, continuous integration workflows, prompt engineering, model deployment, and AI‑powered automation tools.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.