Staff Technical Program Manager - Narratives

Staff Technical Program Manager - Narratives

Category : Program Management & Business Operations
Location : San Diego, California; Mountain View, California
Job ID : 20334

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The Tech Strategic Programs organization delivers for Intuit and Tech Strategy by transforming and driving how our Technology ecosystem operates to accelerate outcomes for our customers. This small, yet mighty team works with senior leaders and partners across the company. We focus on strategic planning, the operating rhythm, executive narratives, workforce programs, and developing portfolio insights to accelerate the delivery of the highest priority areas for growth and customer impact leveraging emerging technology.

We are looking for a strategic and organized leader with a passion for innovation and data-driven communication. As a Staff Technical Program Manager, you will work alongside senior leaders to deliver strategic narratives that align senior leaders on emerging technology and workforce shifts as well as narratives for external stakeholders that instill confidence in Intuit’s technical capabilities to deliver business outcomes.

Responsibilities

• Orchestrate development of executive-level presentations and content to be used by the CTO in board meetings, CEO Staff meetings, and other forums
• Partner with senior leaders and cross-functional teams (e.g. Product, Marketing, Finance, Business segments) to outline data-driven strategic frameworks decisions, and actionable recommendations
• Lead strategy projects / work streams and new initiatives end-to-end, from initial hypotheses to recommendation to operationalization
• Develop narratives that highlight the outcomes delivered across the Tech Ecosystem and their connection to strategy
• Build and maintain strong relationships across the Tech Ecosystem and CTO staff to ensure that we are thinking holistically across multiple tech priorities and in line with our technology strategy.
• Design and implement frameworks and operating models that accelerate decision making, sharing of best practices, and operational excellence at scale across tech.
• Leverage GenAI to improve the craft, accelerate outcomes and automate work

Qualifications

• 5-7 years of relevant experience in delivering significant strategic and operational impact across an organization
• Strategy and operations experience at a high growth startup, management consulting experience or strategic/analytical roles at large companies is desired
• Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
• Demonstrated business and technical acumen, preferably in a SaaS or platform technology company.
• Ownership mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver the outcome
• Experienced change management leader who is able to influence and build trust across a highly cross-functional organization (peers, executives and working teams) to accelerate outcomes
• Excellent communicator with strong presentation skills and compelling storytelling abilities; feel very comfortable leading and facilitating workshops and monthly/quarterly business reviews with executives and teams
• Highly self-motivated, thrives in ambiguity and able to manage multiple projects with little day to day direction
• Well-rounded interpersonal skills with the capacity to build relationships with senior stakeholders and collaborate across with team members across varying levels
• Ability to generate innovative insights, ideas, and opportunities that drive tangible business outcomes
• FinTech and/or SaaS experience a plus, but not required

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: