Store Operation Manager

Stellenbeschreibung:

Store Operation Manager is a remote review track for evaluating AI outputs across store operation manager specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Store Operation Manager specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would -- checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

Review AI outputs against current store operation manager specialist operations workflows, playbooks, and firm policy for Store Operation Manager assignments.
Grade tone, escalation logic, and stakeholder fit on a structured rubric.
Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
Capture the right next step so the modeling team can train on it.
Adjudicate disputed treatments against published playbooks or firm guidance.
Maintain reviewer-quality scores in inter-rater calibration cycles.

Qualifications

Direct working experience in store operation manager specialist operations on real teams for Store Operation Manager work.
Comfort applying multi-page rubrics consistently across long batches.
Clear written reasoning that names the policy or workflow being applied.
Strong attention to detail and the ability to flag when a prompt itself is the problem.
Reliable async availability for at least 10 hours per week.

Example tasks

Grade a model's response to a real store operation manager specialist operations ticket and rate workflow, tone, and escalation.
Flag a missed escalation with the right severity tag and corrected next step.
Adjudicate a disputed playbook call between two reviewers using firm guidance.Audit a 25-row batch for rubric consistency and report drift to the program lead.