Strategic Engagement Lead, Ecosystem

About Datavant

Datavant is a data collaboration platform trusted by healthcare organizations. Guided by the mission to make health data secure, accessible, and actionable, we provide critical data solutions across the healthcare ecosystem—from patient data requests to powering the AI revolution in healthcare.

Responsibilities

• Own account management and value management for up to 50 accounts in the ecosystem segment, focusing on end‑to‑end acceleration of value.
• Leverage curiosity to deeply understand customer goals, strategies, and how our solutions support them.
• Excel in program management and decision‑making, balancing thoughtful analysis with speed to execution, including timely escalation of complex edge cases.
• Influence lifetime value through higher product adoption, customer satisfaction, and overall health scores.
• Thrive in a fast‑paced, continuous improvement environment, embracing gray areas and ambiguity while driving clarity and scalability.
• Collaborate with cross‑functional partners to surface insights that shape product and sales strategies.
• Adopt a self‑service‑first approach to problem solving.
• Communicate effectively with internal and external stakeholders, maintaining strong relationships through passion, empathy, and hard work.
• Help create a company‑wide culture of customer‑centricity.

Qualifications

• 3+ years experience in healthcare technology and customer‑facing roles.
• Proven ability to build deep, trust‑based relationships with customer stakeholders.
• Strategic program and project management skills focusing on client value.
• Skilled at expanding relationships beyond direct contacts through rapport building.
• Demonstrated ownership of complex, high‑value customer accounts.
• Strategic thinker who connects cross‑customer trends to shape value propositions.
• Effective and empathetic internal and external communication skills.
• Prior experience in RWD health analytics, CROs, or system integrators in healthcare, or in applying RWD/RWE in life sciences and adjacent industries.
• Understanding of AI data models for RWE generation.

Compensation & Benefits

We offer a variable compensation program on top of a base salary range of $115,000–$135,000 USD. Additional benefits are described in our total rewards strategy.

Equal Opportunity Employer

Datavant is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected status.

Additional Information

This role is not eligible for employment sponsorship.

Candidates must comply with post‑offer health screening requirements, including proof of flu shot, Tdap, COVID‑19, or other vaccinations, unless exempted on the basis of disability, medical contraindications, pregnancy, or religion.