Strategic Partner Director (m/w/d)

The Opportunity

Avantor is a leading global provider of mission‑critical products and services to customers in the life sciences and advanced technologies industries. Our team partners with customers to drive innovation, enhance efficiency, and deliver measurable outcomes across their organizations.

Strategic Partner Director is a senior, customer‑facing leader responsible for driving enterprise‑level engagement and maximizing Avantor’s performance across assigned global strategic accounts.

Location: Germany, Austria, Switzerland or Netherlands
Category: Sales / Commercial
Travel: 25%

Qualifications

• Education: Bachelor’s degree required
• Experience: 7–10 years of relevant commercial experience within life sciences or a related industry, including demonstrated success managing global strategic accounts in complex, matrixed organizations
• Expertise: Strong commercial and financial acumen, including pricing strategy, margin management, contract performance, and enterprise account planning
• Skills: Exceptional stakeholder engagement and influencing skills, ability to lead through influence across global teams, strong analytical capabilities, and experience leveraging data and insights to drive strategic decisions
• Languages: Proficiency in English required; additional European languages are an advantage

Responsibilities

• Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships.
• Drive revenue, margin, and share‑of‑wallet growth by identifying opportunities and leading strategic account plans.
• Oversee end‑to‑end contract performance, ensuring compliance with terms and pricing.
• Develop and execute a multi‑year plan with clear priorities, ownership, timelines, and measurable outcomes (CIP).
• Maintain strong customer presence through site visits and QBRs, building trust with key stakeholders (≈25% travel).
• Lead global account teams, align strategy with execution, and drive collaboration across stakeholders.
• Partner with suppliers to enhance customer value through aligned capabilities, innovation, and supply continuity.
• Deliver commitments with discipline, ensuring timely communication, preparation, and issue escalation.
• Drive ongoing improvements and digital initiatives that deliver measurable business and customer value.

Benefits

• A collaborative, global environment
• Opportunities to work with leading life sciences customers
• Career growth in a high‑impact strategic role
• Competitive compensation and benefits

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

We are an Equal Employment / Aff… We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

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