Strategic Solutions Manager (Payments) with German/ French/ Spanish

Role Overview

As a Strategic Solutions Manager (Payments), you will lead the growth of existing customer accounts by identifying and driving high‑value cross‑sell opportunities in a designated territory. You will partner with account managers and engage with customers to align Planet’s payments and software portfolio to their business needs, guiding them through the full sales cycle from proposal to revenue realization.

Responsibilities

• Identify cross‑sell opportunities within existing accounts, working with account managers to understand customer needs and build trusted relationships.
• Develop and present compelling proposals, define pricing models, negotiate, and close cross‑sell deals.
• Own the full sales cycle from contract to revenue realization, ensuring signed opportunities go live and ramp according to plan.
• Track, analyze, and report on opportunity activity using Salesforce, focusing on cross‑sell and migration processes.
• Collaborate internally with technology, product, operations, and other sales teams to create clear cross‑department process flows and boost customer satisfaction.
• Maintain in‑depth knowledge of Planet’s product portfolio and competitor offerings.
• Drive adoption of products to propel revenue growth and exceed program revenue and pipeline targets.
• Expand and exceed goals within the designated sales territory.

Qualifications

• Self‑starter with a passion for building strong customer and internal relationships.
• Experience selling payments and delivering cross‑sell campaigns in the hospitality or hospitality‑software vertical.
• Proven ability to drive revenue growth and product adoption to exceed targets.
• Strong analytical skills and experience with data analysis tools (SQL, Tableau, PowerBI) and CRM tools (Salesforce).
• Excellent communication, presentation, and interpersonal skills with executive presence.
• Ability to manage multiple priorities independently and as part of a team.
• Experience working with international stakeholders and customers.
• Languages: English + native local language skills (German, French, or Spanish).

Equal Opportunity & Accommodations

Planet is an equal opportunity employer where diversity is valued. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable an individual to perform the essential functions of this role.