Sunny Greece are looking for German speaking Customer Support Agent

Our client is a world leader in contact Centre services provider and you will work with the Mercedes-Benz Customer Service team in Greece, helping Mercedes customers.

• Communicate with customers via phone, chat & e-mail


• Track and follow cases to ensure they closed in an efficient and timely manner


• Maintain high customer satisfaction, representing a major brand


• Provide and maintain strong, professional relationships with all partners and show empathy at all times


• Work towards reaching targets as set out by client statement of work as well as internal targets

• Fluency inGerman


• Very good communication skills in English


• Exceptional communication & soft skills, as well as problem-solving skills


• Computer knowledge/tech savviness


• Resourceful, able to multitask


• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation,support with the house searching process(-all at no cost to you-)


• Competitive monthly salary + 2 extra salaries per year


• Health care benefits and numerous other discounts


• Full training by certified instructors


• Professional growth &development opportunities


• Special eventsas well ascommunity & social responsibility initiatives


• Free online Greek language courses


• State of the art premises, providing a great working environment with relaxing break areas


• Work for aGreat Place to Work-Certified Companythat fosters diversity, offeringequalopportunitiesto all, regardless of gender, ethnicity, religion, culture, or age