Team Lead Account Management

Location: Germany (regional travel required)

Employment Type: Full-time

Fluency in German and English required

About the Opportunity

Are you ready to take on a role where leadership, strategy, and commercial impact come together? Join a global digital platform that connects millions of customers with restaurants, grocery providers, and local businesses, making everyday life more convenient.

In this role, you’ll lead an Account Management team responsible for building strong relationships with key partners. You’ll help them grow their business on the platform while ensuring your team delivers outstanding support and results.

What You’ll Be Doing

• Lead, coach, and inspire a team of Account Managers to achieve high performance
• Set clear objectives and track progress to ensure consistent delivery of results
• Act as a key contact for strategic partners, developing plans to drive long-term growth
• Analyse performance metrics to identify opportunities for improvement
• Implement initiatives to increase partner success, including revenue growth strategies
• Drive upselling and cross-selling activities to maximise partner potential
• Improve team processes and workflows to increase efficiency and effectiveness
• Collaborate closely with internal teams such as Sales, Marketing, and Operations
• Use digital tools and data insights to guide decision-making and strategy
• Monitor team performance and provide regular updates to senior leadership

What You’ll Bring

• Previous experience leading a team, or readiness to step into a leadership role
• Strong communication and negotiation skills with a solution-oriented mindset
• Commercial awareness and the ability to identify growth opportunities
• Highly organised with the ability to manage multiple priorities in a fast-paced environment
• Comfortable using CRM systems and productivity tools
• Interest in or knowledge of the food, hospitality, or platform industry is beneficial
• Fluency in German and English
• Valid driving licence and willingness to travel within your region

What’s in It for You

• Competitive salary package with performance-based incentives
• Company car available for both business and personal use
• Access to fitness and wellbeing programmes
• Monthly allowance to use on the platform for food orders
• Pension scheme with employer contributions
• A diverse, international workplace with colleagues from a wide range of backgrounds
• Learning and development opportunities through internal training programmes
• Opportunities to get involved in sustainability and social impact initiatives
• Regular team events and company-wide celebrations
• Option to lease a bike at favourable terms

Our Culture

You’ll be part of a fast-moving, collaborative environment where new ideas are encouraged and individual contributions are valued. The company embraces diversity and believes that different perspectives lead to better outcomes.

Inclusion & Belonging

They are committed to creating a workplace where everyone feels welcome and supported. Regardless of your background, identity, or experience, you’ll have the opportunity to thrive and be yourself at work.