Team Lead for Robotics Teleoperators

We're looking for Engineering Team Lead with good English and German (at least B2) to work on our client's site and supervise Field Teleoperators. It's important you combine operational experience with hands-on technical insight.

This is a contract role with a short start-date. As it involves international travel, it's important that your right to work/VISA status enable you to travel across EU without restrictions.

Key Responsibilities

• Supervise a team of Field Operators, setting and maintaining high standards in a demanding operational setting. This is a hands-on operational and technical leadership role.
• Act as the on-shift operational leader, ensuring that the appropriate tools, spare parts, and equipment are available.
• Supervise standard operating procedures (SOPs) for customer sites and document learnings from field issues.
• Test product releases and robot capabilities.
• Diagnose hardware and software issues using logs, diagnostics, and field observations, performing maintenance where appropriate.
• Collect, analyse, and interpret operational data to evaluate robot performance, identify bottlenecks, and drive continuous improvements.
• Track, document, and reproduce software and hardware issues, providing clear technical feedback to engineering and product teams.
• Tackle production incidents and technical issues in cooperation with service and engineering teams.
• Act as the primary on-shift liaison between the deployed location and our offices.

Requirements

• 2-5 years of experience in industrial automation, robotics, or automotive integration, deployment, and development.
• Strong technical understanding of mechanical, electrical, and networking systems, with hands-on experience in troubleshooting, assembly, and maintenance.
• Excellent problem-solving, analytical, and decision-making skills, particularly in high-pressure operational environments.
• Strong communication, documentation, and stakeholder management skills, with the ability to work independently in dynamic customer environments.
• Business-fluent English.
• Flexibility to support future assignments at customer sites and occasional visits to company locations in the UK and Europe.
• Unrestricted right to work and live in the European Union.

Preferred Qualifications

• Prior experience in warehouse/logistics, automation, industrial robotics, or robotics deployment.
• Valid Class B (or equivalent) driver's licence.
• Familiarity with software integration and sensor-based automation.
• Experience with commissioning, acceptance testing, or software validation.
• Experience working in complex operational environments.
• Experience working directly with customers in an operational leadership role.

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.

Proactive Global is acting as an Employment Business in relation to this vacancy.