Team Lead, Warehouse

There is a lot of logistical know-how behind every beautiful piece of jewelry. Welcome toPandora EMEA Distribution Center GmbH , a company of the Pandora Group based in Hamburg-Moorfleet! Since 2011, our mission has been to bring beautiful things to people. Our distribution center is a pioneering logistics center with the highest sustainability standards that is fully geared towards efficient processes. From here we ship our goods quickly, safely and reliably to 69 countries in Europe, the Middle East and Africa. We are as diverse as our jewelry: about 240 employees with over 40 nationalities give special moments to countless customers every day. By supplying the Pandora stores but also through direct contact with end customers. Via the online shop, we delight them with individual products, such as engravings and stylish gift packaging.

Join us now as

Team Lead, Warehouse (m/f/d)

Hamburg | Full-time

Let’s DELIVER together:

The primary purpose of the Team Lead role is to oversee and coordinate daily warehouse operations, ensuring workflows are executed efficiently, accurately, and in line with company standards. This role involves supervising and developing a team of warehouse staff, fostering their growth and performance through effective coaching, training, and support. The Team Lead actively collaborates cross-functionally with other departments within the Warehouse to ensure seamless operations and timely order fulfillment. Maintaining a strong focus on service quality, safety, and productivity, the Team Lead acts as a key link between operational staff and management, driving both team performance and individual development while cultivating a positive, high‑performing work environment.

• You lead our employees and take care of the planning and management of daily work processes and staffing needs.
• You take care of performance apportionment and conduct employee reviews.
• You evaluate data to collect productivity as well as create reporting and collaborate with various internal departments. (e.g. Customer Relations.)
• You will be responsible for actively monitoring and managing Key Performance Indicators (KPI's), Service Level Agreements (SLA's), and processes within our systems.
• You will report directly to the Inventory Manager and actively participate in the development and implementation of operational processes.

What we DREAM of:

• You have sound experience in the field of employee management.
• You have the ability to analyze problems, to understand details and correlations and to interpret facts in a solution‑oriented manner.
• You are characterized by your ability to act and your focus on results. Thus, you are able to make and prioritize decisions even in complex situations and have a high level of commitment.
• You have a hands‑on mentality.
• With your communication and persuasive skills, you are able to shape discussion situations, actively approach others and radiate confidence and drive.
• Your willingness to change and self‑reflection enable you to analyze successes as well as failures, to develop possibilities for improvement and to be positive towards change.
• You have very good MS‑Office skills (especially Excel). Preferably you have knowledge of an ERP system.
• Our company language is English. Therefore, very good English skills as well as good German skills are required.
• You have a valid and unrestricted work permit for Germany (no job seeker visa, no student visa).

We CARE about you:

Join our dynamic and international environment and share our values with us: WE DREAM ,WE CARE ,WE DARE andWE DELIVER . Our corporate culture is characterized by mutual respect, tolerance, appreciation, and willingness to perform. As part of our Pandora family, you are an integral part of our success. That’s why we offer you a modern workplace, many opportunities for your personal and professional development, and attractive additional benefits – a package full of gems for you:

• Internally successful company with a flat hierarchy
• A highly motivated team with a ca‑do‑attitude
• Company pension plan with 4% employer financing
• Working hours from Monday to Friday between 6:00 a.m. and 5:30 p.m. in a shift system (40 hours per week) and during the high season (October to December) also in a late shift until 9:30 p.m.
• Breakfast, lunch, drinks, and a monthly massage – all free
• Time recording and overtime reduction
• A lot of added value: employee discount on Pandora products, subsidy for public transportation tickets, an online bonus platform, and discount on gym membership
• Company celebrations and team activities

It is important to us that everyone feels they belong with us, regardless of ethnic origin, gender, disability, religion, ideology, age, or sexual identity.

Pandora EMEA Distribution Center Bredowstraße Hamburg pandoragroup.com