Technical Account Engineer (f/m/d) PowerFactory

Technical Account Engineer (f/m/d) PowerFactory

DIgSILENT GmbH is an independent software and consulting company in the field of electrical power supply, providing services to owners and operators of transmission, distribution, generation, and industrial networks as well as renewable energy systems.

We assist energy providers and grid operators in tackling the challenges posed by digitalisation in the energy sector and the integration of renewable energy sources. Our products PowerFactory, StationWare, and Monitoring Systems are utilised worldwide in over 170 countries.

Your Tasks:

• Act as a central point of contact for key customers, particularly transmission system operators (TSOs). Coordinate customer requests internally (e.g. licenses, projects, training, and product developments) and ensure efficient follow‑up.
• Support existing and potential customers in the use of PowerFactory within complex, large‑scale environments.
• Develop and maintain sound expertise in the PowerFactory application.
• Create and maintain technical examples and use cases for internal libraries, sales, and customer activities.
• Provide technical input and review for marketing materials such as brochures, flyers, and website content.
• Create high‑quality video materials showcasing new developments and practical applications in PowerFactory.
• Ensure clarity, consistency, and quality of technical communication, including proofreading and refining English‑language content.

Your Profile:

• Degree in Electrical Power Engineering or a related field.
• Experience with power system analysis and modelling tools.
• Good understanding of transmission and/or distribution system operator environments and requirements.
• Experience working with or for TSOs/DNOs is highly desirable.
• Excellent written and spoken English, with the ability to review and refine technical content to a high standard.
• Strong communication skills and ability to explain complex technical topics clearly.
• Structured and proactive approach to coordinating topics across teams.
• Interest in combining technical work with customer interaction and content creation.
• Willingness to travel.
• Fluent German is beneficial.

Your Benefits:

• Attractive remuneration including annual bonus payments and company pension scheme.
• Flexible working hours with flexitime account and home office option, as well as 30 days holiday per year.
• Childcare allowance for daycare and kindergarten children.
• Individual training opportunities for professional development.
• Work in an innovative and promising working environment with good professional development opportunities.
• Flat hierarchies with the advantages of an internationally networked, medium‑size company.

Start: to be agreed

Scope: full‑time

Location: Gomaringen

Reference: AC085

Contact: Arne Ellerbrock

Phone: 8-0