Technical Account Manager

As a Technical Account Manager at Tulip Interfaces, you will bridge technical expertise with customer success, guiding brands to maximize Tulip’s no-code platform. You’ll act as a technical advisor, shaping architecture, integrations, and best practices to unlock operational excellence. You’ll work closely with account teams to drive platform adoption and scalable solutions, while representing Tulip in customer conversations, workshops, and industry events. This role offers impact across global manufacturing customers and exposure to cutting-edge no-code technology with a human-centered, high-ownership culture.

• impactful work transforming manufacturing operations
• opportunity to develop deep manufacturing tech expertise
• collaborative, customer-obsessed team culture
• continuous learning with latest manufacturing and tech trends
• focus on technical excellence and ownership

• Develop and execute technical success plans with customers and account teams
• Guide platform architecture, integrations, and advanced use cases for Tulip
• Lead technical discussions with stakeholders across IT, Operations, and app builders
• Identify opportunities for deeper Tulip adoption and technical optimization
• Conduct technical workshops, training sessions, and deep-dives on the platform
• Design scalable solutions and governance practices with customers
• Collaborate with Account Executives, CSMs, Product, and Engineering to align on technical requirements and support renewals
• Support expansion opportunities with technical value demonstrations and cross-functional collaboration
• Stay current with Tulip capabilities, industry trends, and manufacturing technologies
• Create technical content and enablement materials; participate in advisory boards and industry events

• 5-7 years in technical customer-facing roles (Solutions Engineering, Technical Consulting, or similar)
• 3+ years of Tulip delivery experience at the L4 SOLV level
• Strong understanding of manufacturing operations, Industry 4.0, or industrial software
• Experience with APIs, system integrations, and database concepts
• Familiarity with no-code/low-code platforms preferred
• Ability to travel ~20%
• Excellent written and verbal communication skills
• Ability to translate complex technical concepts for diverse audiences
• Strong presentation and workshop facilitation skills
• Collaborative mindset with cross-team experience
• Deep knowledge of digital transformation initiatives in industrial settings
• Experience with MES or similar platforms

• collaborative mindset
• strong communication skills
• relationship-building with customers and internal teams
• APIs
• system integrations
• database concepts