Technical Manager, Softlines, Textile, Consumer Products

Responsibilities

• Provide expert advice on testing protocols, procedures, and results to address customer inquiries
• Troubleshoot technical issues and collaborate with internal teams to offer effective, timely resolutions
• Serve as the technical liaison between clients and the Eurofins global network, ensuring clarity and consistency of information
• Stay informed of current regulatory, safety, and quality performance requirements (e.g., CPSIA, Prop 65)
• Communicate relevant regulatory updates and compliance guidelines to clients and internal teams
• Assist clients in developing and updating specifications and procedures for both new and existing products
• Participate in retailers’ seasonal product line reviews and product development meetings to identify potential issues and offer technical recommendations
• Support clients on special projects, including system updates and material development procedures, and assist in training their teams
• Facilitate periodic training sessions for internal business development (BD) teams, providing technical updates and best practices
• Attend scientific workshops, seminars, and corporate training sessions to expand expertise across diverse product categories
• Offer technical and safety presentations to clients as needed
• Collaborate with cross-functional teams (e.g., Sales, BD, Operations) to align technical services with overall business goals

Requirements

• Bachelor’s degree in Analytical Chemistry, Materials Science, Textile Chemistry, Textiles, Fiber, Polymer Science or closely related field
• Experience with softlines or hardlines products
• Experience in textiles
• Experience in Consumer Products
• Proven experience in collaborating with industry standards organizations and technical committees such as ASTM, AATCC, AAFA, and JPMA
• Demonstrated product integrity or quality assurance experience in textiles, footwear, or chemicals
• Familiarity with CPSIA, Prop 65, and other consumer product regulations - a strong desire and aptitude to learn these regulations
• Authorization to work in the United States indefinitely without restriction or sponsorship