Technical Specialist I, SPO

Stellenbeschreibung:

Conduct onsite and remote certification audits according to RSPO standards, certification requirements, and applicable ISO auditing guidelines
Complete assigned audits within established timelines and program procedures
Perform technical assessments, data validation, document reviews, and risk evaluations
Support development of audit plans, risk assessments, and verification approaches
Prepare accurate audit reports with standards interpretation, technical findings, and supporting evidence
Document, communicate, and close audit findings, including corrective action requests and follow-up
Participate in witness audits and calibration activities
Conduct technical research and interpret applicable standards
Deliver certification services according to SCS quality, accreditation, and certification requirements
Participate in internal and external accreditation audits and support corrective actions
Maintain competency records, training logs, calibration activities, and technical qualifications
Maintain knowledge of RSPO standards, EUDR requirements, certification updates, and industry best practices
Support the SCS Quality Management System and documentation standards
Assist with technical reviews of audit reports and certification documentation
Help develop and refine program templates, guidance documents, and quality management tools
Participate in technical training, calibration, and continuous improvement initiatives
Communicate with clients, auditors, international affiliates, and internal stakeholders
Guide clients on certification requirements, audit expectations, and documentation
Support audit planning, client preparation, and project coordination
Respond to routine technical and certification inquiries and escalating complex issues
Build collaborative relationships to support quality service delivery and timely project completion

Requirements

Bachelor's Degree in natural resources, sustainability, environmental studies, or a related field
3+ years experience in professional auditing or quality assurance in a manufacturing setting
Experience with the third-party certification process
Professional experience in the palm oil sector, including palm oil mill, refinery, crusher, oleochemical producer, biodiesel, food manufacturing, home and personal care products, animal feed and/or cosmetic sector
Experience in HCV and HCS assessment, social auditing, or involvement in human rights activities
Demonstrable understanding of the latest version of RSPO Certification Systems
RSPO Supply Chain Lead Auditor certification course or willingness to complete courses and training offered by SCS
ISO 9001 Lead Auditor course training or willingness to complete the ISO course offered by SCS
Ability and willingness to travel for audits up to 50-75% of the year
Fluency in English with professional and technical verbal and written communication experience
Strong organization and prioritization skills with exceptional attention to detail
Proficient with MS Office Suite (Outlook, Word, Excel)
Ability to learn, adapt, and use internal and external database systems
Strong communication and customer service skills
Initiative, good judgment, and ability to work independently under pressure in a changing environment
Master's Degree in natural resources, sustainability, environmental studies, or a related field (preferred)
Professional fluency in another language such as French, Spanish, Portuguese, etc. (preferred)

Core Competencies

Demonstrates expertise in conducting certification audits according to RSPO standards and ISO guidelines, with a strong focus on technical assessments, risk evaluations, and effective communication with clients and stakeholders. Proficient in maintaining quality management systems and documentation standards while ensuring compliance with industry best practices.