Technical Specialist Premium – Zero Trust Network Access (Windows) (f/m/d)

Technical Specialist Premium – Zero Trust Network Access (Windows)(f/m/d)

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity.

As a Technical Specialist Premium, you will be responsible for engineering and enhancing the Zero Trust Network Access infrastructure supporting Windows, macOS, and iOS devices. You will work closely with Product Management, Operations, Security, and Architecture teams to deliver secure and seamless remote access solutions while continuously improving platform capabilities and user experience.

Operating within a highly collaborative Agile environment, you'll play a key role in backlog refinement, solution design, engineering delivery, and production readiness.

Key Responsibilities:

• Configure, build, and deploy platform configurations through automation and modern engineering practices.
• Own the platform from an end-to-end engineering perspective, ensuring reliability, scalability, and security.
• Ensure solutions comply with organizational architecture standards, security requirements, compliance controls, and data protection policies.
• Collaborate closely with Product and Operations teams to facilitate smooth transitions from engineering to production.
• Drive continuous improvement initiatives and foster innovation within the team.
• Support Agile delivery processes, backlog management, and SDLC governance.
• Ensure adherence to engineering standards, release management processes, and organizational best practices.
• Manage and optimize:

Palo Alto Prisma Access Agent deployments

Zero Trust access policies and endpoint security configurations

Required Skills & Experience:

Technical Skills

Strong expertise in Microsoft Windows operating systems, architecture, and endpoint management.

Advanced experience with Microsoft Intune (Endpoint Manager):

• Configuration profiles
• Compliance policies
• Conditional Access
• Application deployment and lifecycle management

Solid understanding of:

• Windows Update for Business
• BitLocker
• Endpoint security and compliance

Good knowledge of the Microsoft 365 ecosystem.

Hands-on scripting and automation experience using:

• PowerShell
• Configuration automation and application customization

Strong knowledge of Microsoft Entra ID (Azure AD):

• Conditional Access
• Identity Protection
• Intune and Microsoft 365 integrations

Understanding of:

• Active Directory architecture
• Group Policy (GPO)
• Migration from traditional device management to MDM strategies

Experience working with:

• Jira
• SDLC processes

Preferred Qualifications

Certifications in one or more of the following areas are desirable:

• ITIL
• Security
• Networking

We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.