TikTok Shop - Analyst

The E‑commerce industry has seen tremendous growth in recent years and has become a hotly contested space among leading Internet companies. Its future growth cannot be underestimated. With millions of loyal users worldwide, we believe TikTok is an ideal platform to deliver an improved e‑commerce experience to our users. We are looking for passionate and talented people to join our operations team and build an innovative, secure, and intuitive e‑commerce ecosystem.

This role is based in the Munich office.

Responsibilities

• Develop and manage strategic projects that support category growth and business expansion in the German market.
• Drive initiatives in collaboration with cross‑functional teams to improve seller experience and fuel sustainable growth.
• Identify key business opportunities and operational pain points through data analysis, market insights, and stakeholder feedback.
• Support initiatives to improve Germany's experience and enhance TikTok Shop's attractiveness as a trusted shopping destination.
• Support the local implementation of global or regional programs, adapting them to local market needs.
• Define project goals, milestones, success metrics, and execution plans; track progress and proactively manage risks or dependencies.
• Prepare clear business updates, analysis, and recommendations for senior stakeholders.

Qualifications

Minimum Qualifications

• 5+ years of experience in project management, consulting, or a similar field.
• Strong strategic thinking and problem‑solving skills; ability to break down complex business challenges into clear action plans.
• Solid analytical and data analysis skills; comfortable working with data to identify trends and support business decisions.
• Strong execution capability; able to manage multiple projects in a fast‑paced environment.
• Excellent stakeholder management and communication skills across functions and seniority levels.
• High ownership, attention to detail, and ability to drive projects independently from planning to delivery.
• Fluency in German and English, written and spoken.
• Fast learner with strong adaptability and proactive, hands‑on working style.

Preferred Qualifications

• Experience in e‑commerce, marketplace, social commerce, social media, or digital advertising.
• Prior experience in a high‑growth tech company or international business environment.
• Familiarity with seller operations, category management, customer experience, or NPS improvement.
• Experience supporting local implementation of global/regional strategic initiatives.
• Advanced BI/data analysis tooling experience.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, Tokyo, and Munich.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people authentically express themselves, discover, and connect. Together, we create value for our communities, inspire creativity, and bring joy – missions we strive for every day. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We embrace an "Always Day 1" mindset and achieve meaningful breakthroughs for ourselves, our company, and our users. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and we aim to reflect that diversity in our workplace. We celebrate diverse voices and create an environment that reflects the many communities we reach.