VP, Delivery Assurance – Global PMO

Stellenbeschreibung:

Own the global delivery assurance function and leading-indicator system for surfacing program risk early
Own Cloud Adoption Success outcomes across PS-led and SI-led programs
Personally engage on the highest-risk programs and mobilize cross-region resources to recover customer commitments
Own program management methodology, delivery assurance methodology, and delivery excellence framework
Integrate technical, engineering, and delivery-execution methodology layers into an end-to-end PS delivery standard
Drive AI-enabled assurance and PMO tooling, including predictive program risk, automated status synthesis, and AI-assisted PM coaching
Own and improve the global Delivery Excellence function
Set the PM certification standard for PS consultants and SI partner practitioners
Run the global PMO as one organization with AMER, EMEA, and APAC leaders reporting directly
Own the global PMO and Delivery Assurance cost-center budget, headcount plan, tooling investments, and AI platform spend
Build the predictability layer for reliable PS forecasting with Global Operations
Set global standards for project and program management, including leveling, certification, and career paths
Own the global Partner Program Quality function and standards for SI-led program assurance
Partner with Alliances on partner certification and design-authority models
Champion AI integration across delivery assurance, risk prediction, analytics, methodology automation, and PMO reporting
Represent Guidewire externally at customer steering committees, SI partner executive conversations, and industry forums

Requirements

15+ years in professional services or large-scale program delivery
At least 7 years in senior program leadership or PMO executive roles
Demonstrated ownership of a global program assurance, delivery excellence, or quality function in a services organization of 1,000+ people
Track record recovering high-stakes customer programs and rebuilding customer trust at the executive level
Deep experience operating with and influencing SI partners, including in program assurance and joint-delivery accountability models
Experience leading methodology evolution through a fundamental shift such as agile transformation, cloud transition, or AI/automation adoption
Executive-level program leadership, including Tier 1 customer war rooms and board-level delivery reviews
Strategy-setting authority on what “good delivery” means in an AI-accelerated services model
AI fluency in agentic delivery tools, predictive risk models, and AI-assisted PM practices
Strong influence skills and ability to partner with regional VPs as peers
Financial and operational rigor on program economics, margin protection, and value realization
P&C insurance or core systems implementation experience preferred
Prior PMP, PgMP, or comparable program management credentials preferred
Background in services delivery for a hyperscaler, ERP vendor, or major SaaS platform company preferred
Track record building or leading a delivery assurance or program quality function from the ground up preferred

Core Competencies

Demonstrates extensive experience in global program delivery assurance, including AI integration and predictive risk management. Proven ability to lead large-scale program management operations and influence cross-regional teams to achieve delivery excellence.