Workplace Experience Coordinator (m/f/d

We are currently looking for a Workplace Experience Coordinator (m/f/d) for a location in Schwallbach.

Your tasks

• Provide a proactive approach to develop good working relationships with all involved parties
• Ensure the provision of a safe and healthy working environment and ensure compliance with all company policies and procedures as well as client site policies, procedures and working arrangements as required
• Perform monthly audits and conduct scorecard reviews with the cleaning, coffee bar & canteen supplier
• Oversee all cleaning related inquiries
• Lead the cleaning personnel’s supervisor on site
• Ensure client’s instructions and expectations per service line are properly communicated and documented
• Lead reoccurring assets audits
• Tag new assets / FADO preparation
• Ensure vendors are well‑managed, delivering services on time, within budget and according to the HS&E guidelines
• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice
• Collection and evaluation of vendor offers for variable services
• Assist Facility Manager in sourcing related work
• Act as single point of contact for the contract partners and assure regular follow up of day-to-day business
• Ensure that the financial targets are met in the area of responsibility
• Provide standard monthly/quarterly/annual reporting and management reports as required
• Support the preparation of yearly HS&E audit
• Set up process documentation for initiatives and SOP work processes in general
• Support the development, implementation & delivery of training for yourself & the operational team
• Regularly interact with the counterparts in DACH and Europe to exchange ideas, approach towards initiatives and innovations

Your profile

• 3-5 years of Facility Management, Hoteling or Hospitality experience in similar corporate sites
• Excellent people skills and ability to interact with a wide range of client staff and demands
• Knowledge of Occupational Safety requirements
• Knowledge of vendor management for specialised services
• Good competencies required in the following areas: Process Management, Command skills and Customer Focus
• Practical working knowledge of best practice tools and techniques
• Systematic approach, with good attention to detail
• Best in class service focused and flexible in approach to work
• Ability to deliver to tight deadlines
• Ability to learn quickly and desire to develop and progress career
• Able to take ownership of any problems or issues and see through to a resolution
• The candidate must be success driven, motivated and interested in personal development
• Ability to sometimes decline or push back but in a diplomatic way
• Fluent English skills – verbally and in writing, fluent in German – verbally and in writing

Our offer

• Creative freedom for tasks and projects
• Active exchange in the global industry network
• Working together at eye level
• Space for personal growth, not only for work
• Acknowledgement of achievements – also monetary benefits
• The opportunity to enhance your skills and advance your career locally as well as regionally