Business Application Specialist – Product Lifecycle Management (Infor Optiva PLM)

Overview

We are looking for a talented Business Application Specialist – Product Lifecycle Management (PLM) to join our IT team to support and enhance our business-critical applications across R&D, Quality, and Marketing. In this role, you’ll work closely with the Group Solution Owner – I2M to implement, optimize, and support key platforms such as Product Lifecycle Management (PLM) , Customer Relationship Management (CRM) , and Design to Print (D2P) . Your work will directly contribute to Intersnack’s continued growth as a global leader in the food industry.

What we can offer

Join a collaborative, agile, and cross-functional team at the heart of Intersnack’s digital transformation. You’ll have the opportunity to:

• Work with leading technologies in PLM, CRM, and D2P.
• Play a key role in shaping and supporting our application landscape.
• Collaborate with colleagues across Europe in a dynamic, multicultural environment.
• Make a real impact on how we bring ideas to market.

How you will spend your time as our next Business Application Specialist – Idea to Market

As our new Business Application Specialist – Product Lifecycle Management (internally Business Application Specialist – Idea to Market), your initial focus will be to support the Infor Optiva PLM Scope Project. Over time, you’ll take ownership of a broader portfolio of applications, ensuring they evolve in line with business needs. You will:

• Provide hands-on support for the Infor PLM for Process (Optiva) rollout.
• Manage and improve existing applications, including Oracle Agile PLM, Wave D2P and Infor CRM in the Consumer Response & Crisis Management area.
• Translate business requirements into technical specifications and configuration documents.
• Coordinate monthly cloud releases and manage upgrade cycles.
• Lead and support System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Deliver daily operational support and troubleshoot application issues.
• Create and maintain technical documentation aligned with IT standards.
• Drive continuous improvement through system roadmaps and process optimisation.
• Collaborate with business stakeholders to validate and enhance workflows.

What we expect of you

• Solid understanding of the Idea to Market process and hands-on experience with PLM and/or D2P systems (e.g., Wave).
• CRM knowledge is a plus.
• Proven experience across the full application lifecycle, from requirements gathering to post-go-live support.
• Experience in global, multi-phase implementation projects is a plus.
• Ability to work effectively in a complex collaborative, matrix environment with virtual teams in a multi-cultural / geographically diverse environment
• Strong problem-solving and troubleshooting skills, with the capacity for mature judgment in challenging situations
• A strong command of spoken and written English is a must, and knowledge of German is a plus
• Willingness to travel occasionally for rollouts and team workshops.

Important: Please be aware that a valid work and residence permit is required for non-EU applicants for this position.

About Intersnack IT

Intersnack IT KG is a member of the Pfeifer & Langen Industrie- und Handels-KG’s group of companies and a sister company to Intersnack Group. Established from the international harmonization and centralization of Intersnack Group’s IT estate, we are responsible for all group-wide IT services for and within Intersnack Group. It’s our target to provide the common IT infrastructure, aligned IT services and business solutions according to Intersnack’s requirements. Based on a solid digital foundation, Intersnack IT KG acts as a partner to all Intersnack functions, actively contributing to Intersnack’s business strategy.

Intersnack Group Overview: Intersnack has become one of Europe’s leading savory snacks producers by ‘creating happy snacking moments’ in people’s lives. Being privately owned, we operate with a long-term view and commit ourselves to a more sustainable world. Our turnover in 2024 was more than €4.5 bn. We are now present in more than 30 countries across Europe and beyond. We have 12 regional Management Units, 45 production sites, and a total workforce of approximately 15,000 people worldwide. For further company insights, please visit our website.

If you want to become part of our dynamic food industry success story, you’ll find all sorts of opportunities at Intersnack. Join our team and help us to grow and celebrate our successes together!

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