Change Manager (f/d/m)

This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

We are seeking a passionate Change Manager to reinforce our International change team, supporting the deployment of change management programs and activities for the teams based in Germany and Austria.As a key member of the Change Office, you will be the primary point of contact for coordinating change management projects impacting MeTS employees in Germany and Austria (200 pax).You will play a crucial role in mobilizing employees around change projects, driving employee engagement, fostering a vibrant community and maximizing the impact of our collaborative mindset.As the local representative for change management initiatives, taking into account the particular challenges around awareness, you will be a point of contact and a valuable liaison for the internal communications team.

This is an exciting opportunity to participate in the evolution of the company and its teams by contributing to Change programs focused on organizational, cultural and business changes. What You'll Do to sustain the Change Program and initiatives:

Change Leadership: Champion change initiatives by aligning with organizational goals, ensuring seamless adoption of new ways of working across teams (EDI, AI, internationalization, new oprating model …).
Stakeholder Engagement: Partner with diverse stakeholders, including IT, teams leaders and end-users, to understand their perception and needs, gather feedback, and ensure alignment with the overall transformation strategy.
Community Development: Cultivate thriving cross-functional communities, fostering active participation, idea exchange, and collaborative problem-solving within our digital environment.
Training & Enablement: Develop engaging training programs and resources to equip teams with the skills and knowledge needed to maximize the use of digital collaboration tools, fostering a culture of continuous learning.
Strategic Planning: Design and execute strategies to enhance cross-functional collaboration, leveraging digital tools and platforms for effective communication and knowledge sharing.
Measurement & Analysis: Define and track KPIs to measure the success and impact of digital collaboration initiatives, providing regular reports and insights to drive continuous improvement.
Social Collaboration: You will collaborate with the Digital Change Manager responsible for internal social collaboration, supporting change initiatives through the implementation and management of digital collaboration platforms and tools. You will continuously optimize their use to enable seamless social interaction, knowledge sharing, and teamwork.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. To endorse the position of German coordination for the Change Office, i practice this means:

• Proven expertise in change management principles and practices ; knowledge of change metholodogies ADKAR, ICAP, Appreciative Inquiry, Kotter's , Prosci…
• Excellent communication, interpersonal, and presentation skills.
• Stakeholder management skills, with the ability to influence and build consensus across all levels.
• Strong analytical mindset with the ability to assess the effectiveness and ROI of change initiatives.
• Cultural sensitivity and the ability to navigate and manage complexities in a multicultural environment.
• Proactive, solutions-oriented mindset, with a passion for driving positive change.
• Mastering of digital collaboration tools, platforms, and best practices (SharePoint, Teams, IA tools mastering is mandatory)
• Native language in German + fluency in English is required.

Bonus points that could make all the difference:

• Experience designing and facilitating engaging training programs.
• Ability in Facilitation and/or Coaching (certified)
• Pluricultural experience.
• French language skills would be an additional asset.

Perks & Benefits

We offer a wide range of exciting perks and benefits including:

• Opportunities for professional growth and development
• Collaborative and supportive work environment
• A fast-paced environment where driving positive change through technology

We are proud to be an Equal Opportunity employer, the Change Office shares this commitment, striving to create an inclusive culture where everyone feels challenged, appreciated, respected and engaged. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com