D365 CRM / CE Solution Architect

Overview

Dynamics 365 CRM / CE Solution Architect – 100% Remote (German residency required)

A reputable IT consultancy with a strong focus on Microsoft Dynamics 365 is seeking a skilled Dynamics 365 CRM / CE Solution Architect. In this role, you’ll design and deliver enterprise-grade Customer Engagement solutions, shape client transformation journeys, and provide both technical and functional leadership across projects.

Responsibilities

• Lead solution architecture for Dynamics 365 CRM projects, from scoping and requirements definition through to design, implementation, and post-go-live support
• Define end-to-end CRM architecture including integrations, data modelling, security, and system performance
• Translate business requirements into scalable, maintainable, and cost-effective Dynamics 365 CRM solutions
• Provide architectural governance and technical leadership to consultants, developers, and project teams
• Guide clients on Dynamics 365 roadmap planning, best practices, and adoption strategies
• Contribute to pre-sales activities, including solution workshops, effort estimation, and proposal preparation
• Stay current with Microsoft technology updates and continuously develop the Dynamics 365 practice offering

Qualifications

• Minimum 3 years’ experience as a Dynamics 365 CRM Solution Architect with proven track record of delivering enterprise CRM solutions
• Deep expertise in at least two Dynamics 365 modules (e.g., Sales, Customer Service, Field Service, Marketing, or Customer Insights)
• Strong knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse) and its integration with Dynamics 365
• Experience designing and overseeing system integrations with third-party applications and services (e.g., Azure, SharePoint, ERP systems)
• Strong communication and stakeholder management skills, with the ability to influence C-level decision-makers
• Fluent German and strong English proficiency are both required

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