Hollister Co. - Key Lead (m/w/d), Riem Arcaden

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Abercrombie & Fitch Co. ist ein globaler, digital geführter Omnichannel-Fachhändler für Bekleidung und Accessoires, der sich an Kinder und Millennials richtet und Sortimente anbietet, die auf ihre spezifischen Lifestyle-Bedürfnisse zugeschnitten sind. Das Unternehmen betreibt eine Familie von Marken, darunter Abercrombie & Fitch, YPB, abercrombie kids, Hollister und Gilly Hicks, die alle das Ziel haben, Produkte von dauerhafter Qualität und außergewöhnlichem Komfort anzubieten, die globale Kunden auf ihrem Weg zum Sein und Werden zu dem unterstützen, was sie sind. Abercrombie & Fitch Co. betreibt über 750 Filialen unter diesen Marken in Nordamerika, Europa, Asien und dem Nahen Osten sowie die E-Commerce-Websites abercrombie.com, abercrombiekids.com und hollisterco.com. Bei Abercrombie & Fitch Co. führen wir zielgerichtet und stellen unsere Mitarbeiter immer an die erste Stelle.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements: Availability, at least 25 hours per week, required availability on Saturdays and Sundays as well as certain holidays.
• During peak timeframes, hours will increase to support the needs of the business.

Qualifications

• Education – High School Diploma/ G.E.D. equivalent preferred.
• Retail Experience – At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience – No Supervisory/ Management Experience Is Required.
• CEFR B2 Fluency in English & German, required.
• Customer Focus, Communication, Interpersonal Interaction, Fashion Trend Knowledge, Outgoing, Assertiveness, Adaptability/Flexibility & Stress Tolerance, Poise & Ambition, Multi-Tasking, Applied Learning, Work Ethic, Omni Channel Services.

What You’ll Get

• Quarterly Sales Incentive Bonus
• Paid time off which can increase with position and seniority
• Merchandise Discount
• Employee assistance program; access to free psychological and behavioral health counseling
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Customer Service
• Retail and Apparel & Fashion

Abercrombie & Fitch Co. ist ein Arbeitgeber, der Chancengleichheit fördert.

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