IaaS Engineer

At DIGITALL we dont just deliver technology we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always one step forward: working with top-notch technologies, creating innovations ahead of the market trends, sharing the passion for discovering better ways. As a human‑centric organization, our teams are built on mutual respect and open communication, allowing everyone to be authentic, express ideas and unleash their potential. We are proud of our DIGITALL bright minds and never stop developing their skills to keep pushing boundaries together and do what we love. DIGITALL operates globally with a team of 1000 experts in 16 locations across 8 countries.

Our client is an IT service provider located in Germany with a mission to digitalize the core business of their clients. We are seeking a skilled and experienced Intune Admin Workplace Services (Intune Engineer, Level 2). The candidate will be responsible for managing and optimizing clients endpoint environments, comprising 3,000 to 4,000 endpoints. This role demands expert knowledge of Microsoft Intune, Windows Autopilot, and Mobile Device Management (MDM) solutions, including Microsoft Defender, iOS, and Android.

This is your job:

• Coordinate Operations with Data Center Teams: coordinate and support hardware lifecycle activities (installs, GPU upgrades, storage expansion, firmware updates) and manage server/network interconnections and related documentation (NetBox).
• Server & Node Management: provision and maintain bare‑metal servers and GPU nodes (PXE boot, OS installs, firmware updates).
• Automation & IaC: develop and maintain Ansible and Terraform playbooks to automate provisioning, configuration, and deployments.
• OS & Firmware Management: maintain Debian‑based environments, apply patches, and manage firmware upgrades at scale.
• Identity & Access Management: integrate and maintain Keycloak, Entra ID / CAIMAN, and AD for user authentication and authorization.
• Monitoring & Observability: operate Prometheus and Grafana stacks for proactive infrastructure monitoring and alerting.
• Storage Administration: manage high‑performance storage environments (WEKA by Hitachi).
• ITIL Processes: follow and improve incident, problem, and change management workflows; document runbooks and standard operating procedures. Adhere to ZERO Outage guidelines.
• Cross‑Team Collaboration: work closely with Platform Engineers and AI solution teams to ensure smooth deployments and operations.

Your qualifications:

• Experience in hardware installation, maintenance, and operations.
• Advanced proficiency with Linux (Debian preferred) in production environments.
• Hands‑on experience with Infrastructure‑as‑Code (Ansible, Terraform); Redfish desirable.
• Solid understanding of networking fundamentals (IP, routing, VLANs, DNS, firewalls and L1, L2).
• Experience with identity and access management systems (Keycloak, Entra ID, LDAP).
• Familiarity with monitoring stacks (Prometheus, Grafana).
• Knowledge of high‑performance storage systems (WEKA by Hitachi) advantage.
• Working knowledge of ITIL processes (incident, problem, change).
• Strong troubleshooting and operational support skills in a 24/7/mission‑critical environment.

Organizational information:

• All applications will be treated in strict confidentiality.
• Please note that only shortlisted candidates will be invited to an interview.

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