IT Asset Officer

Overview

lux-Airport - Société de l’Aéroport de Luxembourg SA

Your next professional destination

Working for lux-Airport

Do you know Luxembourg airport as a passenger?

Would you like to join our team?

lux-Airport is the company that operates Luxembourg's national airport.

Its main roles are :

Providing a safe, high-performance infrastructure for the air transport of passengers and goods

Developing the surrounding areas in terms of activities and facilities.

Our airport has over 120 direct destinations served by 16 airlines.

In 2024, it welcomed some 5.4 million passengers.

Moreover, by handling 830,468 tonnes of freight in 2024, Luxembourg Airport ranks among the top freight hubs in Europe.

lux-Airport currently employs over 400 people from a wide range of backgrounds and nationalities.

The smooth running of our company relies first and foremost on the passion and excellence of our staff.

To continue to meet our commitments and move forward with new projects, we are constantly on the lookout for new talent.

Why joining us?

Working for lux-Airport means working in an exciting and stimulating environment.

It also means adopting a mindset that is respectful, committed, conscientious, solutions-oriented and optimistic.

In fact, we believe that this approach is the most effective way of fostering personal fulfillment.

It also creates a working environment where individuals can develop their full potential and expertise.

This perfectly reflects our “Just Culture”.

Committed to diversity and inclusion, lux-Airport has signed the Lëtzebuerg Diversity Charter and ensures equal opportunities at every stage of the recruitment process.

Our job opportunity

Today, we are currently recruiting an IT Asset Officer.

Your responsibilities

• Manage the complete inventory of IT equipment (workstations, peripherals, telephones, servers, etc.) and software licences.
• Be responsible for tracking the life cycle of assets (acquisition, deployment, maintenance, replacement, retirement).
• Ensure compliance with licences and maintenance contracts.
• Produce regular reports on the status and use of IT assets.
• Participate in budget planning for asset renewal and optimisation.
• Ensure the safe decommissioning and disposal of equipment, in accordance with safety and environmental standards.
• Provide first-level support to users (hardware, software, access and network incidents).
• Record, classify, prioritise and track tickets in the incident management tool.
• Diagnose and resolve common technical issues, and escalate them to higher-level teams.
• Ensure the installation and configuration of equipment and software for new users.
• Contribute to the drafting and updating of procedures and user guides.
• Maintain a high level of user satisfaction by ensuring fast, high-quality service.

Your other missions

• Participating in inclusion initiatives (e.g. Hidden Disabilities Sunflower project, for people with invisible disabilities).
• Participating in the integration of new employees
• Participating in waste sorting and energy saving through responsible behavior

The required profile

Studies / training

Higher education diploma (BAC+2) or equivalent experience

Experience

3 years of experience in a similar role or in the IT domain.

Skills and knowledge required

• IT Tools
• Mandatory :
• Microsoft Office suite
• Languages
• Mandatory :
• French : fluent spoken and written (C1 minimum)
• English : operational level in the business (B1 minimum) operational level in the business
• Know-how and interpersonal skills specific to the job
• Good knowledge of Windows environments, Microsoft 365, Active Directory, and ticketing tools.
• Proactive approach to improving IT processes and tools.
• Other
• Valid permanent B driving licence

Our offer

A compensation based on a salary scale, plus fringe benefits

A chance to work for a prestigious, stable and growing Luxembourg company with an international dimension.

Note regarding the recruitment process

The whole application process is managed by Skeeled.

Our recruitment team will contact you in case your profile matches to our needs.

Thank you in advance for your understanding.

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