IT Support Engineer (m/f/d) - Part-time

Planet A Ventures is a European early-stage venture capital fund supporting founders tackling our greatest systemic challenges. The fund uses rigorous scientific impact assessments to identify solutions the world cannot afford to ignore. Investments include INERATEC, Makersite, C1, HIVED, traceless materials and 44.01. As a small team with flat hierarchies, we live by our core values: excellency, transparency, trust, humbleness, conviction, and respect.

To keep our team running at its best, we’re looking for a part-time IT Support Engineer (m/f/d) to join us in Berlin (with flexibility for remote work). In this role, you’ll be the go-to person at Planet A Ventures ensuring our digital setup is seamless, secure, and reliable — enabling us to drive forward planet-positive entrepreneurship.

Position Details

• Part-time: 15-20h/week
• Location: Ideally Berlin (with flexibility for remote work)
• Start date: As soon as possible

Tasks
User & Device Management

• Set up and manage user accounts (Google Workspace, Affinity, Personio, Slack, etc.)
• Support onboarding and offboarding IT processes
• Handle licenses and software access
• Handle hardware (Macbooks / iPhones)

Support & Troubleshooting

• Act as the first point of contact for IT issues within the team
• Provide remote and occasional on-site support (WiFi (Ubiquiti), office internet, printers, hardware)
• Coordinate device repairs and replacements

Software & Device Administration

• Manage our MDM system (Kandji)
• Oversee updates, security patches, and access rights
• Document IT processes and maintain the lightweight IT service log

Data & Backups

• Implement and monitor backup routines (Google Drive, Snowflake/Affinity)
• Ensure data integrity and IT security standards

Administration & Budgeting

• Manage software subscriptions and IT-related invoices
• Support IT budget tracking and documentation

Requirements

• Familiarity with Mac/Apple environments
• Ideally first experience in IT support, system administration, or a similar role
• Strong knowledge of Google Workspace, MDM (ideally Kandji), and SaaS tools
• Familiarity with IT security practices and backup strategies
• Able to work independently while taking initiative
• Structured, reliable, and pragmatic problem-solver
• Fluent in English (written and spoken). German skills are a plus.
• Bonus points for automation skills (scripting, infrastructure as code, etc.)

Benefits

• A front-row seat in planet-positive venture capital — be an integral part of Europe’s first top-tier green-tech venture capital — investing in frontier technologies with a science-based approach to environmental impact.
• A mission-driven team that thrives on change — join a dynamic environment where ambition, collaboration, and impact fuel everything we do.
• Flexibility at the core — while we value time together in our Berlin Mitte office, remote work is part of our day-to-day.
• Growth that’s yours to shape — benefit from an annual personal development budget, plus perks like Urban Sports or the Deutschlandticket to keep you moving.
• Real connections, real team spirit — take part in our monthly co-working days and bi-annual offsites, where the whole team comes together to collaborate, reflect, and recharge.