(Junior) Operations Manager - BESS & Trading (d/f/m)

(Senior) Operations Manager - BESS & Trading (d/f/m)

Join Entrix as a (Senior) Operations Manager - BESS & Trading based in Munich. You will oversee the day-to-day performance, reliability, and compliance of Battery Energy Storage Systems (BESS) integrated into our trading platform.

Short Facts:

• Location: Munich, Germany
• Employment Type: Full-Time, indefinite term
• Salary Range: € 75.000 - 95.000 per year gross depending on experience
• Working Mode: Office-first, with partial Home-Office
• Language Requirement: At least C1 Level proficiency in English and German

Your Responsibilities:

• Own the BESS asset lifecycle: Ensure smooth go-lives, stable performance, and full regulatory compliance
• Monitor performance in real-time: Keep a close eye on real-time asset performance and take swift action when issues arise
• Solve problems fast and cross-functionally: Lead structured root cause analyses with internal teams and work with partners to resolve issues quickly
• Improve what’s not yet optimal: Spot recurring problems, suggest fixes, and optimize system setups and data workflows
• Build and maintain clear, actionable documentation: Ensure scalability, consistency, and audit readiness through actionable playbooks and operations documentations
• Work closely with ops, product, and tech: Help shape our trading and operations platform by ensuring the right tools and processes are in place as we scale

This Role Gives You Impact and Opportunity:

• You’ll have a real-world impact: Every improvement you implement helps us run better, serve clients better, and decarbonize faster
• You’ll help build, not just operate: We’re scaling fast—you’ll shape new standards, not inherit outdated ones
• You’ll grow with us: This role gives you deep visibility across tech, product, and operations—opening doors to further grow into expert or leadership functions as we scale

Your Profile:

We’re looking for someone who is deeply proactive and accountable - someone who doesn’t just identify problems but owns them, and is energized by bringing clarity and progress to complexity.

Mandatory Requirements:

• A degree or equivalent in Engineering, Energy Systems, Physics, or a related field
• 3+ years in (energy/trading) operations, technical customer support or solutions engineering
• Hands-on experience using dashboards and monitoring tools to track asset performance and identify anomalies in real time
• Proven ability to drive outcomes through close collaboration with engineering and product teams
• Solid understanding of–or strong willingness to quickly learn–energy asset behavior, grid regulations, and energy trading mechanisms
• Strong problem-solving skills and a proactive, ownership-driven mindset
• Business proficiency (C1+) in English and German

Skills To Set You Apart:

• Experience managing external technical partners (e.g., TSOs, OEMs, service providers)
• Operational compliance know-how in the energy or critical infrastructure sector (e.g. REMIT, KRITIS/NIS2)
• Experience working with or implementing structured customer support/ticketing and/or incident management systems (e.g., Jira Service Management, Zendesk, Pager Duty, etc.)
• Ability to understand and work with basic code (e.g., Python, SQL) to support debugging, automation, or configuration tasks

This role may not be a fit for you if…

• You prefer routine over dynamic work environments
• You avoid cross-team work or don’t enjoy managing operational ambiguity
• You shy away from technical topics and hands-on systems work

Your Benefits:

• Competitive Compensation Package: Including salary, benefits and virtual share options
• Professional Development: Annual development budget of 3,000 € for coachings, training, books, etc.
• Health & Sport Subsidy: Company subsidised sports facilities membership
• Public Transportation Subsidy: Monthly subsidy to your public transport ticket
• Lunch/Dinner Allowance Vouchers: Allowance for meals on working days as digital meal vouchers
• Work Equipment: MacBook or Windows Laptop and ergonomic workplace
• Regular Team Events: Knowledge Sessions, Afterwork, Sports, Offsites, Halloween, Pride Month, etc.

A Short Note from Your Future Lead

Hi there! My name is Timo, and I’m the Head of Operations at Entrix. Together with my team, I’m responsible for everything that keeps our customers and assets running smoothly—from ensuring a great customer experience to managing the day-to-day operational details.

We are an energy trader and market leader for trading flexible energy systems in Europe. Beyond AI-powered trading, Entrix provides innovative solutions for long-term revenue security and grid-supportive battery operation.

We are committed to equal employment opportunities and welcome applications from diverse candidates.

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