Partner Relationship Manager

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are looking for a Partner Relationship Manager to join our team.

Responsibilities:

• Lead all aspects of the relationship between Xometry and production partners.
• Finding new partners for defined types of manufacturing or dedicated parts. Collecting information about partners machinery, capabilities, costs.
• Technical support for production partners network. Quick discovery of potential complications and quick decision making.
• Efficient communication with other team members (engineers, sales, management).
• Take actions to improve on time delivery and quality from production partner side.
• Helping in solving all types of production partner problems.
• Partners remote support. Being a partner’s advocate within the company.

Requirements for applicants:

• Experience in working with partners/customers, knowledge of the basics of customer service
• Excellent knowledge of the Polish manufacturing partner market
• Education - at least a bachelor's degree (preferably in engineering)
• Driving license B (optional)
• High level of independence in decision making
• Ability to work in a situation of changing objectives
• Polish - proficiency, English - proficiency, other European languages is advantage

We offer:

• Working hours - 8.00am-5.00pm CET (Monday to Friday)
• Fixed rate depending on the career level
• Annual review
• Corporate Laptop
• Free corporate English language courses
• a Cool team

Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.

Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team.

We care: ongoing free of charge well-being activities for our people, charity projects worldwide.

Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty.

Onboarding: Well structured onboarding plan for new employees combining all in one process, technology, and systems components.
Please submit your resume in English

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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