Product Support Engineer - German Speaker (f/m/d)

York, UK

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're looking for a

As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. From helping customers select the perfect product to managing accounts and engaging in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:

• Providing technical assistance and product recommendations
• Handling customer inquiries and managing accounts
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

Ready to make a difference? The requirements below are representative of the knowledge, skills, and abilities needed. We value inclusivity, and reasonable accommodations can be made to enable individuals with diverse abilities to perform these essential functions.

Your profile:

• Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics, or Electrical Engineering
• Fluent in German and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Prepare for an exciting journey with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events
• And you'll be part of a passionate, forward-thinking team that knows how to have fun while achieving goals.

Interested in exploring the world of optics with us? Apply now and help us shape the future!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.

Please send your applications to

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