Sales Operations Business Partner - EMEA (12 month contract) (m/f/d)

Overview

Sales Operations Business Partner - EMEA (12 month contract) (m/f/d). The Red Hat Europe, the Middle East, and Africa (EMEA) Sales Operations team is looking for a Sales Operations Analyst to join us anywhere in EMEA. In this role, you will support the Sales team by reducing inefficiencies, promoting revenue, and enhancing Red Hat's competitive position in the market. You will also lead and manage programs and projects of the Sales team. You will work closely with sponsors, project owners, cross-functional teams, and other stakeholders to define deliverables and manage tasks, resources, costs, and progress. As a Sales Operations Analyst, you will provide updates in review meetings and quarterly business reviews, provide strategy progress reports, and propose corrective action. Successful applicants must reside in a country where Red Hat is registered to do business.

What Will You Do

• Be the trusted advisor to the Sales Leadership team
• Provide operational support to the planning, forecasting, and pipeline management
• Prepare strategy updates, define metrics, and implement a monitoring mechanism
• Identify the goals, objectives, and scope of projects while working with relevant leaders and stakeholders
• Facilitate, specify, document, and deliver business requirements to management and functional areas to identify resource requirements, costs, and delivery schedules
• Handle project management issues like project ownership and planning, project integration and adoption, reporting, and post-mortem
• Develop and maintain a thorough knowledge of the existing business processes and capabilities
• Propose process management improvements and guide their development and adoption
• Provide effective and consistent communication between management, associates, and other business partners
• Define requirements for and provide analytics to support decision making
• Support, guide, and maintain the sales methodology and escalations

What Will You Bring

• 5+ years of work experience in sales or sales-related roles; international experience and in the software industry is a plus
• Experience working with multiple projects in a matrix environment
• Excellent verbal and written communication skills in German and English
• Process improvement experience
• Excellent business intelligence and analytical skills
• Proficiency with Excel and CRM tools like Salesforce; Tableau skills are a plus
• Strong persuasive communication skills with the ability to persuade associates at all levels of an organization
• Excellent collaboration and problem-solving skills
• Clear and effective English communication skills
• University degree; MBA in project management is a plus

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. We are flexible in how we work, and Red Hatters are encouraged to bring their best ideas, regardless of title or tenure. We are committed to open source and an inclusive environment.

Inclusion at Red Hat

Red Hat’s culture is built on transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. Our aspiration is equal opportunity and access, and we celebrate diverse voices.

Equal Opportunity Policy (EEO)

Red Hat is an equal opportunity workplace and an affirmative action employer. We review applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, disability, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees related to unsolicited resumes or CVs except as required in a written contract.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: General Business, Analyst, and Finance
• Industries: Software Development and IT Services and IT Consulting

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