SAP S4HANA PM/CS Consultant(m/w/d)

Join to apply for the SAP S4HANA PM/CS Consultant(m/w/d) role at Infosys

Location – Germany
Compensation – Competitive (including bonus)

Overview

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation through an AI‑powered core and agile digital at scale.

Your Role

To provide SAP S4 Hana PM/CS (Customer service) functional services for implementation, rollouts, and support projects.

Required Experience

• Experience in SAP – Customer Service (CS) / Plant Maintenance (PM)
• 4‑5 end‑to‑end implementations and 3‑4 rollouts with S4 Hana
• Strong SAP technical, configuration and business area knowledge in SAP PM & CS module
• Extensive knowledge of Installed Base Management, Service Order Processing and Resource Related Billing
• Experience in Field Service, In‑house Repairs, Service Contracts and Warranty Claim Management
• Knowledge of replacement processing including Refurbishment process
• Knowledge of labor activity posting and integration with time keeping system
• Hands‑on experience in business process analysis, design, reengineering, process rationalization, performance measurement and quality
• Fluent in English and German language

Preferred Experience

• Creates the Business Blueprint (BBP) – detailed process design and mapping to solutions
• Creates Configuration documents
• Creates Functional Specifications
• Performs Functional Testing
• Works with other modules for Integration Issues
• Performs final validation of solution (SIT) before submission to requester to run the User Acceptance Test
• Support the Run organization in the incident and problem resolution

Deliverables

• BBP Documents & Configuration Documents
• Test Scripts
• Approvals for Individual and Integrated Processes
• Module level Customer Approval
• Cutover Approval
• Go Live Approval
• After Go Live Support Approval

All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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