Senior Global People Operations Manager (m/f/d)

Your growth is our growth. Our success is your success.

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About Raisin

About Raisin Bank

About Raisin US

About Raisin UK

Team

Join our dynamic People & Culture team, a core pillar of Raisin, operating in a collaborative matrix structure across Germany, the UK, the US, Spain, and Italy. Our mission is to create a seamless and scalable employee experience that supports personal and organizational growth.

We are an inclusive, globally-minded team committed to simplifying and standardizing people processes, ensuring they are fair, compliant, and supportive of diverse employee needs. We foster a culture of open communication, continuous improvement, and strong cross-functional partnerships.

Tech Stack

Your Responsibilities

• Act as the senior escalation point for mid-level People Operations Managers on complex or sensitive cases.
• Provide support to employees and leaders across all business units throughout the employee lifecycle, from onboarding to offboarding.
• Lead administrative operations across our HR systems and ensure consistency in contracts, leave requests, and documentation.
• Collaborate closely with HR Business Partners, Legal, Payroll, and IT to deliver a consistent and reliable People Operations service.
• Mentor and guide mid-level People Operations team members, helping ensure alignment, quality, and consistency across regions.
• Lead the standardization, digitalization, and automation of People Operations processes in partnership with People Analytics & Infrastructure.
• Drive strategic initiatives such as benefit programs, workplace policy updates, and centralized reporting across entities.
• Gain early leadership experience by managing and supporting a working student in delivering operational excellence.

Your Profile

• A university degree or vocational training in human resources, business administration, organizational psychology, or a related field.
• At least 4 years of experience in People Operations, preferably in a fast-paced and international environment.
• Strong knowledge of German labor law; experience with HR practices in the UK, US, Spain, or Italy is a plus.
• Confident in decision-making, stakeholder management, and navigating ambiguity.
• Proven track record in leading or contributing to digitalization, automation, or process optimization projects.
• Passionate about operational excellence and delivering high-quality service with empathy and integrity.
• Strong organizational and communication skills, fluent in German with very good English skills.
• Familiarity with Personio, Jira, and Google Workspace is advantageous.

We value diversity and recognize that diverse perspectives and experiences enrich our team. If you believe this role is for you even though you do not possess every listed requirement, we still encourage you to apply.

Our Benefits

Benefits der Raisin Bank

Join our mission, join our team - and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 65 different nationalities.

You\'ll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Access to Babbel for continuous language learning.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

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