Abercrombie & Fitch - Key Lead, Dreilander Galerie

Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores and e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

We lead with purpose and put our people first, offering equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including Associate Resource Groups and volunteer opportunities.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team and drives store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routine
• Product knowledge and brand awareness
• Business understanding
• Proactive thinking
• Attention to detail
• Register/point of sale use
• Asset protection
• Visual displays
• System skills
• Work schedule requirements

Availability

Schedule will vary weekly but you should expect to work at least 25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours may increase to support the business needs.

Qualifications

What it Takes

• Education – High School Diploma/G.E.D. equivalent preferred
• Retail experience – at least 1 year preferred
• Supervisor/Managerial experience – not required
• CEFR B2 fluency in English & German, required
• Customer focus
• Communication
• Interpersonal interaction
• Fashion trend knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & stress tolerance
• Poise & ambition
• Multi-tasking
• Applied learning
• Promoting diversity & inclusion
• Work ethic
• Omni channel services

What you bring

• Fluent English; CEFR B2
• German language skills; CEFR B2
• 1 year in retail preferred
• Leadership experience not required
• Customer service experience
• Strong interpersonal and communication skills
• Fashion-minded and open-minded
• Adaptability, resilience, and stress tolerance
• Self-motivated with ambition
• Ability to multi-task and work independently
• Commitment to inclusion and diversity
• Omni-channel services experience

Additional Information

What You’ll Get

• Quarterly sales incentive bonus
• Merchandise discount
• Flexible schedule
• Opportunities for career advancement
• Potential to become a brand affiliate
• Training and development
• A global team that celebrates you for being you

Was wir bieten / Benefits

• Quartalsbausbonusprogramm
• Bezahlter Urlaub (varies by position)
• Mitarbeiterdiscount
• Hilfsprogramm für Mitarbeiter, inklusive psychologischer Beratung
• Flexible Arbeitszeiten
• Interne Aufstiegschancen
• Schulung und Entwicklung
• Weltweites Teamumfeld

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Stellenangebote zu dieser Position können erforderliche Arbeitsvisa betreffen; das Unternehmen könnte dich kontaktieren, um die notwendigen Unterlagen zu klären.

Freiburg, Baden-Württemberg, Germany