Client Success Manager – Digital Advertising

Client Success Manager – Digital Advertising

We’re looking for a new member to join the team and help accelerate our client’s growth.

You will be responsible for onboarding new clients and making them happy by crafting & executing, together with the team, the best digital marketing concepts and campaigns.

What will your day look like? That depends on you, your clients, and your team members. Your time will probably be invested as follows:

• 5% – 10% – Team Meetings & Organisation
• 20 – 25% – Writing concepts and offers to new clients.
• 10% – 15% – Calls and communications with new clients.
• 50% – 65% – Service & support for existing clients: planned & AdHoc communications.

The split depends on the time of year and the number of existing and new clients.

Candidates with the highest chances of being accepted will need to meet the following criteria:

• At least 2 years of experience running performance campaigns (search, display, shopping, native) and/or programmatic campaigns (DV360, Adform, Xandr, The Trade Desk, Amazon DSP)
• At least 2 additional years of experience in client-led roles such as account manager, client success manager, or similar
• Fluent in German and English (verbal and written)
• Strong problem-solving skills and the ability to help others solve theirs

If you believe you’d make a good candidate, we’d like to hear from you and understand why.

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