Customer Solutions Engineer

Your mission

We are seeking a Customer Solutions Engineer (m/f/x) to design and implement business solutions on a low-code platform, focusing on the development of customer-centric software solutions and the optimisation of digital business processes. In this role, you will have a strong focus on customer needs while balancing technical expertise in a flexible, agile environment. 

• Lead the planning, development, and implementation of tailored software solutions based on customer requirements, with a focus on optimising business processes. 
• Collaborate with software developers to design and create efficient workflows, user-friendly interfaces, and flexible data models. 
• Provide expert advice on the feasibility of technical solutions and work with cross-functional teams to support project success. 
• Contribute new ideas and enhancements to the existing software platform and continuously improve modules and features. 
• Manage the integration and transformation of data from multiple source systems, ensuring smooth data flow and system interoperability. 
• Create and manage dynamic reports, workflows, and interfaces that align with customer needs and business goals. 
• Maintain high-quality standards while balancing customer needs with pragmatic and solution-oriented thinking. 

Your profile

• Completed studies in Engineering, Computer Science, Business Informatics, or related fields; career changers with relevant experience are welcome. 
• Experience with JSON, basic JavaScript, and handling data transformation and cleansing. 
• A customer-focused mindset, excellent communication skills, and the ability to work effectively in team-oriented, agile environments. 
• Prior experience as a Product Engineer within Software Development Life Cycle (SDLC) as part of a project or product team, is highly valued. 
• Hands-on experience with low-code development platforms (e.g., Node-Red, OutSystems, Mendix) and data modelling would be beneficial. 
• Familiarity with management systems such as information security, business continuity, or risk management is a plus but not required. 
• Fluency in English and proficient in German is a plus.

Why us?

• High level of autonomy and the opportunity to work on exciting, real-world projects that have a direct impact on our clients' success. 
• A dynamic, collaborative environment with room to bring your ideas and innovations to life. 
• Ongoing development opportunities, including tailored training programmes and certifications to further your skills. 
• A flexible and supportive work environment with home office options, flexible working hours.
• Benefits such as employer-funded contributions to retirement plans, subsidies for daycare fees, company bicycles, gym subsidies, and much more. 
• Career growth opportunities in a company that values both technical expertise and customer success.