Customs coordinator

NumidiaHerten Numidia- Herten - 40 uur - HBO - WO Customer Operations Coordinator in Herten

If you are interested in a challenging, international and dynamic function in a fast growing and young organization, we are looking for you! The Position: As contact person for our business partners, the Customer Operations Executive takes care of the follow-up of the contract with our customers. This includes preparing, planning, and booking transport. The job is very diverse and challenging due to its speed and complexity. We are looking for a strong, proactive, and customer-oriented employee who is interested in arranging international logistics and has affinity with documents, regulations and customs. You bring a constructive and adaptable approach to overcoming obstacles, enabling you to thrive in our dynamic and international environment.

Tasks and Responsibilities

• Process and coordinate customer orders from initiation to delivery, ensuring accuracy, compliance, and timely delivery.
• Act as an internal point of contact for colleagues across departments regarding logistics, documentation, regulations, and supply chain processes.
• Ensure proper and timely document management, including invoicing.
• Handle minor non-conformities, delivery discrepancies, and claims.
• Maintain communication with external partners and service providers.
• Serve as the main point of contact for customers, maintaining and developing long‑term relationships with the assigned customers.
• Thrive together with the team for operational excellence.

We Offer

• Challenging job within a young, international company with a strong growth ambition.
• Proud to be certified as a Great Place to Work.
• Join a culture where people come first!
• A fantastic new office — inspiring & modern.
• 28 vacation days, increasing to 30 in the coming 2 years.
• Travel allowance.
• Full pension contribution paid by Numidia.
• Unique perk: Fresh lunch 3x per week.

Opleidingsniveau: Hbo/bachelor

Telefoonnummer:

Adres: Boven de Wolfskuil 3 D LX HERTEN Nederland