Data Centre Account Manager

Location: Frankfurt Region, Germany

• 10-15% Bonus
• Pension
• Ambitious and challenging role

Opportunity

We are seeking an experienced Data Centre Account Manager (m/f/d) to take full responsibility for the operational, commercial, and strategic management of a mission‑critical, AI‑ready data centre facility located in and around Frankfurt.

This is a senior leadership role, ideal for a professional with a strong background in data centre operations, client management, and financial responsibility, who thrives in a fast‑paced, high‑availability environment.

You will act as the primary interface between the client and the on‑site service delivery team, ensuring 24/7 operational excellence, commercial performance, and long‑term customer satisfaction.

Main Responsibilities

• Act as the main point of contact for the data centre client, building and maintaining a trusted, long‑term relationship
• Take full accountability for site operations, ensuring reliable 24/7/365 availability of a mission‑critical data centre facility
• Lead, manage, and develop all on‑site teams and subcontractors delivering technical and soft services
• Hold full P&L responsibility,
  • Operating expenditure (OPEX)
  • Capital expenditure (CAPEX)
  • Maintenance budgets
  • Subcontractor and staffing costs
• Ensure compliance with all legal, regulatory, and contractual obligations, including:
  • Health & Safety
  • Quality management systems
  • Social and labour standards
• Drive continuous improvement, innovation, and operational resilience within an AI‑ready, high‑density data centre environment
• Identify and develop additional service opportunities within existing client accounts
• Prepare and deliver clear, professional reports and presentations to senior stakeholders

Essential Experience & Skills

• Proven experience in data centre operations is essential (mission‑critical environments required)
• Demonstrated experience in account management, site leadership, or operations management
• Strong commercial and financial acumen, including experience managing budgets and P&L
• Excellent communication and stakeholder management skills at all levels
• Ability to lead teams in a matrix and high‑growth environment
• Structured, methodical approach to problem‑solving with strong organisational skills
• High level of integrity and professionalism
• Fluent in both English and German (spoken and written) – essential

On Offer

• A future‑proof role within one of the fastest‑growing data centre markets globally
• Opportunity to work in a cutting‑edge, AI‑ready data centre facility
• Competitive salary package with performance‑related components
• Leadership role with real autonomy and influence
• Professional development through advanced technical and leadership training
• International and diverse working environment
• Strong focus on safety, wellbeing, diversity, and work‑life balance

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Engineering Services, Facilities Services, and HVAC and Refrigeration Equipment Manufacturing